Chief Operating Officer

Chief Operating Officer

Ambulatory Surgical and Diagnostic Centre

Richmond Hill, Ontario

A large-scale, not-for-profit ambulatory health services centre is being established in Richmond Hill, Ontario, with expected opening in early 2025.

The centre’s mission is to alleviate pain and improve quality of life for Ontarians, while establishing a new standard of efficient ambulatory care which will enhance efficiency of the public health system.

The centre will offer a wide range of same-day surgeries, procedures, diagnostics and clinical services, licensed and funded by government.

Reporting directly to the Ambulatory Surgical and Diagnostic Centre’s Executive Committee, the Chief Operating Officer (COO) will provide strategic and operational leadership within the framework of the centre.

By aligning strategies, processes, practices, and education around patient experience and with a standardized operational approach to ambulatory centre workflows, the COO will champion and foster a culture of excellence.

With the aim of ensuring that the ambulatory centre operations deliver the highest quality and cost-effective healthcare within a fully integrated delivery system, the COO will offer comprehensive leadership and direction.

Setting the operational direction for the centre in consultation with the Executive Committee and representing the centre and health system throughout the community, the COO will foster public awareness and advance professional standards while forging productive partnerships with vendors, other hospitals, and government entities to facilitate information exchange and collaboration.

It is imperative to establish and uphold an inclusive, courteous, and motivating workplace environment; the COO will achieve this through prominent and optimistic leadership, fostering teamwork, and providing mentorship and professional development.

The preferred candidate, with over ten years of experience as a senior leader in a healthcare setting, will demonstrate outstanding knowledge of healthcare operations.

Possessing exceptional interpersonal skills and business acumen, the new COO will be a leader who is ambitious, passionate, empathetic, and adept at collaborating across functions.

Possessing a robust analytical foundation covering an extensive spectrum of medical services offered by the centre (including clinical, imaging, orthopedics, cataract, etc.

along with a profound understanding of healthcare legislation, regulations, and statutes, is essential. The ideal candidate will excel in cultivating meaningful relationships and handling confidential information with discretion and meticulous attention.

A Master’s degree from an accredited institution in nursing, health science, public health, business, or healthcare management is required.

For additional information, please contact Jim Stonehouse, Partner and Pamela Colquhoun, Partner via Kathy Luu, Senior Associate ( [email protected]).