Building & Licence Clerk

About the City of Penticton

Penticton is a vibrant, innovative waterfront city known for its commitment to sustainability, community well-being, and economic opportunity. With a strong focus on good governance, collaboration, and service excellence, the City is dedicated to enhancing the quality of life for residents, businesses, and visitors alike.

As one of the most active development regions in British Columbia, Penticton features a diverse mix of large‑scale and complex construction projects. Penticton has been recognized as one of Canada’s most livable cities, according to latest rankings by The Globe and Mail. Penticton ranked as the ninth most livable city in Canada, plus the No. 1 most livable city for young professionals and No. 1 for midlife transitions. In addition, Penticton ranked the third most livable city for newcomers, fifth for retirement and seventh for raising kids. Rooted in agriculture and surrounded by natural beauty, Penticton is known for its orchards, wineries, and craft breweries—making it one of Canada’s top wine destinations. More than 100 years since its incorporation, Penticton continues to grow as a place to live, work, and play.

For more information, please visit our website at penticton.ca /

For more information about life in Penticton, please visit visitpenticton.com /

About the Opportunity

The City of Penticton is looking for a permanent full‑time Building & Licence Clerk , based in Penticton, B.C.

The role of the Building & Licence Clerk is a vital position within the Building Department and Development Services Division. This staff role requires attention to detail, being a team player and excellent customer relations and communication skills in order to effectively process permit applications, maintain permit records and assist in general development inquiries.

Key Responsibilities

• Building & Licence Clerk will take the lead in engaging building and licensing-related inquiries (counter, phone and email) and taking in BP applications (redirecting to appropriate staff members for technical related issues).
• Initial screening of Building related permits and Business licence applications related to Building, Licensing and Zoning Bylaw regulations.
• Understanding of referrals to outside agencies and departments for permit applications.
• Creation, tracking and maintenance of active and expired building permit and related files.
• Preparation of permit packages, invoicing, and refunds.
• Preparation and posting of weekly, monthly and yearly building and licensing statistical reports.
• Scheduling daily inspection requests for building permits and property use confirmations.
• Assisting department staff in research and preparation of comfort, FOI, land or enforcement file correspondence.
• Maintenance of department policy and procedures manuals related to Building and Licensing.
• Maintenance of City’s Building and Licensing webpage, applications and public notice documents.
• Record and maintain department meeting agendas and minutes.
• Tempest superuser, overseeing digital permit workflows and collaborating with IT for system optimizations.
• Assist in receiving and processing Planning, Development Engineering, Liquor and other related applications, payments and general inquiries.
• Assist in plumbing over the counter permit applications.
• Design and implement department‑specific application forms including PDF fillable forms, manage web content to ensure accurate and user friendly online resources.
• Provide information in response to enquiries concerning zoning, sign, building, and business applications and storefront use Bylaws.
• By telephone and in person, receive public inquiries and complaints pertaining to City facilities, infrastructure and Bylaws.
• Perform related work as required.

Required Knowledge, Abilities & Skills

Required Education, Training & Experience

About the Benefits

Compensation based on skills and experience is an hourly rate of $35.63-$39.58 (Pay Grade 8, 35 hours per week, CUPE) , along with a host of excellent benefits including :

At the City of Penticton, we recognize that great talent and great ideas come from a variety of backgrounds. Tapping into the diversity of our community makes us all stronger and allows us to serve Penticton even better.

That’s why we welcome all applicants to consider joining our team. We encourage Indigenous persons, people of colour, all genders and expressions, 2SLGBT2QIA+, persons living with disabilities, and others who reflect our ever‑changing workplace to apply. If you require any accommodations during the recruitment process, please contact us at HR@penticton.ca, we’d be happy to hear from you!

If your experience is close to what we’re looking for, we would love a chance to talk about working with you. We welcome your cover letter and resume by February 1, 2026 .

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

This position is only open to those legally entitled to work in Canada.

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