Administrative Support

Summary

In the role of Administrative Support, you are a dependable and consistent presence at the front of our organization. You manage reception and front-desk activities and provide administrative support that helps our team stay organized and informed. This role is grounded in accountability, attention to detail, and a strong team-first approach.

You will be the first point of contact for visitors and an important support to Health & Safety Culture, People & Culture, and the broader organization. Your work ensures daily operations run smoothly and that key administrative processes are completed accurately and on time.

Who You Are

• You are highly dependable and reliable
• You communicate clearly and professionally, both in person and in writing
• You are detail-oriented and take pride in accuracy
• You stay organized and manage priorities effectively
• You contribute to a team environment and support others where needed

Responsibilities

• Provide administrative support across Health & Safety Culture, People & Culture, and the broader organization as required
• Answer and forward incoming phone calls, taking messages accurately as necessary
• Greet and welcome customers, clients and guests as they arrive at the office
• Receive, verify, and sort incoming deliveries, ensuring that packing slips are provided to Purchasing
• Maintain facility security by following safety procedures and controlling gate access via the reception desk
• Record absences and enter into time tracking system
• Coordinate lockers and personal protective equipment for new hires
• Manage boardroom schedules and meeting space coordination
• Provide employee letters and general administrative documentation support
• Maintain employee files within Payworks
• Record and communicate absences, logging to attendance tracking system
• Assist with filing and organization of training records, licenses, and certifications
• Support the SOC program, including entering cards into the system
• Log and file safety incidents within internal databases

Requirements

• 2+ years of experience in an administrative or office environment
• Strong Microsoft Office experience, including Excel
• Valid Class 5 drivers’ license
• Strong written and verbal communication skills
• Ability to manage competing priorities and meet deadlines
• Resourceful and proactive in addressing day-to-day issues

Benefits:

• Casual dress
• Company events
• Employee assistance program
• On-site parking