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Spark & Co
Customer service assistantSpark & Co • Boisbriand, QC, Canada
Customer service assistant

Customer service assistant

Spark & Co • Boisbriand, QC, Canada
22 hours ago
Job type
  • Full-time
  • Permanent
Job description
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 40 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 3 years to less than 5 years

Tasks

  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Provide clients with information
  • Prepare tenders and quotations
  • Prepare and maintain purchasing files, reports and records
  • Develop and maintain computer databases
  • Answer telephone and relay telephone calls and messages
  • Ship orders
  • Document and prepare invoices and work orders
  • Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates

Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • SAP (FI/CO / HR / MM / OT SD)
  • MS Office
  • Electronic mail

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Screening questions

  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Financial benefits

  • Bonus

Other benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Free parking available
  • Learning/training paid by employer
  • On-site recreation and activities
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
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Customer service assistant • Boisbriand, QC, Canada

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