Customer service assistant
Spark & Co • Boisbriand, QC, Canada
Il y a 7 jours
Type de contrat
- Permanent
Description de poste
- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 40 hours per week
- Education:
- Expérience:
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
- Answer inquiries and provide information to customers
- Perform general office duties
- Provide clients with information
- Prepare tenders and quotations
- Prepare and maintain purchasing files, reports and records
- Develop and maintain computer databases
- Answer telephone and relay telephone calls and messages
- Ship orders
- Document and prepare invoices and work orders
- Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- SAP (FI/CO / HR / MM / OT SD)
- MS Office
- Electronic mail
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Screening questions
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
Experience
- 3 years to less than 5 years
Financial benefits
- Bonus
Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available