Receptionist, Consumer Insolvency

Job Details

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Administration team as a Receptionist. This diverse team of professionals directly contributes to the success of the firm by supporting internal and external clients. As a trusted advisor, you’ll ensure the efficient and effective operation of our business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Courteously receive and screen all incoming calls and emails
• Perform a variety of administrative and clerical office support activities for multiple staff ensuring timely adherence to deadlines
• Process documents related to insolvency filings
• Greet, assist and direct all visitors in a professional manner
• Schedule appointments with clients
• Open, close, organize and maintain insolvency files
• Create, format, assemble and proofread drafts
• Maintain all incoming and outgoing courier packages and mail
• Provide general admin support to consultants, managers and partners
• Uphold electronic and paper filing systems
• Scan and E-file documents
• Prepare letters, as directed, using template letter formats
• Respond to inquiries
• Communicate and coordinate with the team regarding client service work and the flow of information
• Provide support and guidance to other team members
• Schedule team meetings
• Assist with tax assembly and processing as required

Skills and Experience

• Two (2) to five (5) years’ experience in an administrative or support position
• Experience working in a Professional Services environment, in insolvency, is considered an asset
• Strong customer service skills
• Strong computer literacy including effective working skills of Microsoft Word and Excel
• Experience in answering and directing customer phone calls through a phone system in a professional, courteous manner
• Understanding of Microsoft Outlook and ability to learn internal databases is an asset