Service Automation Technician

Responsibilities:

• Service and commissioning of Epiroc products.
• Perform audits and preventive maintenance on Epiroc products.
• Troubleshooting and problem-solving.
• Document and report technical product issues.
• Establish a good working relationship with customers.
• Establish a good working relationship with your co-workers.
• Creating and updating daily service reports.
• Work with customers operations departments to ensure levels are set up to meet the meet their production timelines.
• Work with customers’ mobile planning department to ensure automation preventative maintenance (PM) and repairs are conducted in conjunction with mechanical PM’s schedule.
• Actively participate in continuous improvement initiatives.
• Work within and promote a supportive and innovative team culture.
• Perform other relevant tasks and duties as assigned by the manager.

Experience:

• Experience in automation.

Knowledge/Education:

• Interprovincial Red Seal Electrician or Heavy-Duty Equipment Mechanic certification is an asset.
  
• Electronics or electrical engineering technician or technologist diploma.
  
• Strong electronics and instrumentation knowledge.
  
• Possess a valid vehicle driver’s licence.
  
• Strong knowledge of Epiroc’s services and products is an asset.

Skills and Abilities:

• Proven and motivated self-starter who is driven to achieve client satisfaction targets and is able to work independently and in a team environment to meet tight deadlines.
  
• Excellent computer skills including Windows, Microsoft Office, Lotus Notes, Microsoft Exchange, etc.
  
• A strong understanding of network infrastructures.
  
• Time management skills.
  
• Strong numerical ability and reasoning skills.
  
• Mechanically inclined.
  
• Excellent communication skills both verbal and written.
  
• Strong attention to detail.
  
• Demonstrated organizational and interpersonal skills.
  
• Willingness to travel and to go on site.
  
• Fluent in both English and French would be is an asset.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Join us, and be part of a diverse, electrifying, innovative and highly collaborative team! An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behaviour is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.

A place where we all matter. Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.

We want you to take part in our journey. Accommodations are always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.

How to apply? All candidates must submit a cover letter and resume outlining how their experience and training meet the basic requirements listed above. Qualified candidates must be eligible to work in Canada and can apply online at We thank all applicants, however, please keep in mind that only those who qualify for an interview will be contacted.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries.