Firewall Administrator (Global)

Compensation: $, - , plus up to 5% bonus, capped at %. This posting is for an existing vacancy.

Job Summary

Join our network security team and take responsibility for protecting and evolving a global enterprise firewall landscape in a dynamic international environment.

Primary Responsibilities

Firewall Operations

• Administration and operation of enterprise firewall environments across global cloud, data center, and branch locations
• Planning, coordination, and execution of firewall rollouts, migrations, and lifecycle activities
• Ensuring compliance with defined SLAs, including response and resolution times during ticket handling
• Creation, implementation, and documentation of changes within the scope of the firewall service
• Development, maintenance, and continuous improvement of infrastructure and security documentation
• Configuration and implementation of firewall rules, NAT policies, and routing adjustments
• Regular review of existing firewall rule sets and execution of policy clean-ups to ensure security and performance best practices
• Support in troubleshooting and resolving network connectivity and security-related incidents
• Collaboration with internal teams and international stakeholders to ensure stable and secure network operations

Project Support & Design

• Participate in design and implementation for business-driven projects
• Assist in planning and deploying new sites, security Zones and upgrades
• Contribute to firewall and segmentation design based on security requirements
• Work with senior engineers/architects on solution design and validation
• Implement and maintain network security controls and best practices

Cross-Functional Collaboration

• Work closely with infrastructure, systems, and application teams
• Communicate effectively with stakeholders on incidents and project progress
• Escalate complex issues appropriately while taking ownership of resolution

Qualifications, Experience and Educational Requirements

Work Experience:

• Proven experience in administering enterprise firewall environments, ideally with Palo Alto Networks firewalls
• Strong networking knowledge, particularly in Internet technologies, routing protocols, IPv4, and IPv6
• Solid understanding of IT security principles, network security architectures, and best practices
• Familiarity with ITIL-based service management processes is an advantage
• Structured, service-oriented working style with a strong focus on quality and reliability
• Ability to communicate effectively with international stakeholders in a professional environment
• Fluent English, both written and spoken

Education:

• University or College Degree in the technology-related field or equivalent work experience
• Certification in Security / Firewall Vendors

Working Conditions

• Safety Shoes/boots are mandatory on the Production/Manufacturing floor;
• Limited travelling is required;
• Providing Level 3 support after-hours;
• Available to work flexible hours and weekends to conduct maintenance and upgrades;