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Newcom Media Inc.
Education CoordinatorNewcom Media Inc. • Montreal, QC, CA
Education Coordinator

Education Coordinator

Newcom Media Inc. • Montreal, QC, CA
1 day ago
Job type
  • Full-time
Job description

About Newcom Media Inc.

Newcom Media Inc. is one of Canada’s leading B2B publishers and event producers serving the dental, fashion, financial, insurance, meetings & incentives travel, supply chain, trucking, and waste management sectors. A family owned and operated business, the company’s motto is, “We serve our customers best by putting our readers first.” Headquartered in Toronto, Newcom has operations in Quebec and the U.S.

Nous recherchons actuellement un Coordonnateur de la Formation bilingue pour nos marques de formation continue. Le coordonnateur de la formation se joindra à une équipe en pleine croissance composée de professionnels de l’éducation et des médias, et relèvera du directeur de Espace FC (CE Corner). Le candidat retenu appuiera les activités quotidiennes des plateformes de formation continue de Newcom, notamment le soutien aux apprenants, les demandes d’accréditation, l’administration du système de gestion de l’apprentissage (SGA) ainsi que la mise à jour des ressources de soutien et des procédures internes.

Ce poste est ouvert aux candidats résidant en Ontario, au Québec ou en Colombie-Britannique.

Responsabilités

  • Agir à titre de premier point de contact pour les demandes d’aide des utilisateurs via notre système de tickets
  • Assurer des tâches administratives liées aux plateformes d’apprentissage de Espace FC, notamment la gestion des utilisateurs, les inscriptions, la production de rapports et la configuration des cours
  • Répondre aux demandes d’assistance des utilisateurs et faire remonter les problèmes si nécessaire
  • Aider au processus de demande de crédits de formation continue (FC) auprès de divers organismes de réglementation à travers le Canada
  • Mettre à jour et actualiser les articles de la base de connaissances, les FAQ et les ressources d’assistance pour les plateformes d’apprentissage de Newcom
  • Tenir à jour et mettre à jour la documentation opérationnelle et les procédures internes
  • Effectuer toute autre tâche qui lui est confiée

Expérience et qualifications recherchées

  • Au moins 2 ans d’expérience professionnelle.
  • Expérience en tant qu’administrateur au sein d’un système de gestion de l’apprentissage ou d’un système similaire
  • Solides compétences en recherche, en relations interpersonnelles et en organisation
  • Capacité à rédiger de manière concise et à adapter le langage à différents publics
  • Expérience démontrable dans un rôle en contact avec la clientèle
  • Une expérience dans le remplissage de formulaires professionnels détaillés, tels que les demandes de subventions, les demandes d’accréditation et les documents de conformité, constitue un atout.
  • Une expérience dans le secteur financier constitue un atout
  • La préférence sera accordée aux candidats capables de communiquer en anglais et en francais à un niveau professionel

Ce que nous offrons

  • 3 semaines de vacances payées dès votre première année
  • Jusqu’à 500 $ par année pour les praticiens paramédicaux
  • Accès à un programme complet d’aide aux employés
  • Des occasions de voyages d’affaires, de réseautage et de perfectionnement professionnel

Newcom est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Nous valorisons la diversité et nous nous engageons à bâtir une équipe qui reflète un large éventail d’origines, de perspectives et de compétences

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Education Coordinator • Montreal, QC, CA

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