Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Area Manager II, YVR3 • New Westminster, British Columbia, CAN
Take charge as an On-Site Warehouse Manager executing the operations and sales of commercial facilities.This role demands hands-on management, emphasizing operational efficiency and client engageme... Show more
A leading global industrial manufacturer is seeking an Area Sales Manager to drive sales growth in the Atlantic and Central Canada regions.The ideal candidate will have 5–7 years of B2B sales leade... Show more
The Axis Insurance Group dares to be Elite.We strive to be the best in our industry, helping people protect what matters most to them.We push ourselves, and one another, to be more than we were the... Show more
Join to apply for the Manager II, Engineering - AI/BI role at Databricks At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next m... Show more
Burnaby, British Columbia, Canada.TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of th... Show more
As the Industrial Account Manager based in Burnaby, BC, you will develop strategies to increase sales growth in our Industrial customer base.Reporting to the Regional Sales Manager, you will also p... Show more
Territory Manager - Agriculture.Are you a dynamic, target-driven professional with a knack for building lasting customer relationships in Agriculture? Do you have many years of AG sales, parts, and... Show more
Reporting to: Regional Sales Manager.Location: Vancouver, British Columbia.We are seeking a highly motivated and results-driven Area Sales Manager to join our dynamic sales team at Venus AI.You are... Show more
This role will have a strong focus on Rope Access Industrial Services (RAIS) activities throughout the Pacific region, as well as supporting the NDT service line and other industrial trades.You wil... Show more
The Clinical Area Manager (CAM) role at Electromed, Inc.Nashville territory (including western Kentucky and central Tennessee).This remote/in-the-field position is based near Nashville, TN.The CAM ... Show more
At ProMach, we look for people who want to shine.Here, you can grow your career, share bold ideas, and make a real impact.Do we have your attention? Keep reading.Are you a motivated sales professio... Show more
GE Appliances Canada, a Mabe company, is a global company that designs, produces and distributes major home appliances to more than 70 countries around the world across GE, GE Profile®, Cafe and Mo... Show more
Area Sales ManagerApplyremote type: Remotelocations: Surrey, BC, Canadatime type: Full timeposted on: Posted Todayjob requisition id: JR At ProMach, we look for people who want to shine.H... Show more
Plans, manages, executes and controls one or multiple assigned infrastructure and engineering projects involving larger scope, risk, impact and sensitivity.Ensures the successful delivery according... Show more
Senior Recruiter, Early Careers & University Program Manager, CEVA Logistics (North America).Salary Range: $90k - 100k CAD Base.Are you known for having better sales numbers than everyone else? Do ... Show more
We’re a national provider of LTL and TL shipping via road and rail, committed to reliability, service excellence, and long‑term partnerships.LTL and TL transportation network across Canada.If you k... Show more
Medical Aesthetics | Capital Equipment + Skin Science | High-Upside Territory.This is not a “drop by, smile, and check a box” sales job.This role is built for someone who wants.We’re a fast-moving,... Show more
Drive revenue and team development as a Sales Manager in the mining sector.Foster accountability and growth among your team while significantly expanding user adoption and new product introductions... Show more
Be among the first 25 applicants.District Sales Manager – Ontario.Reporting to the Regional Vice President of Sales and Customer Care, the Ontario utility focused Sales Manager is responsible for d... Show more
Our client is a multi-location national wholesale supply / industrial distribution enterprise seeking a General Manager to take this business to the next level under private equity ownership.The im... Show more
