Coordinator, Resource Management

Job Details

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Resource Management team as a Coordinator. This diverse team of professionals understands internal service needs and anticipates resource constraints before they become a challenge. As a trusted advisor, you’ll support the effective placement of team members so that our firm can maximize efficiencies and has the capacity needed when delivering services and results.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Responsible for all data entry related to producing a schedule for various teams and offices
• Assign engagements to individual team members by integrating the workflow management system with the schedule
• Work closely with leadership on resource planning and deployment
• Analyze and recommend staffing decisions based on engagement risk, skills, timing, continuity and geographic considerations
• Manage staffing conflicts with all relevant parties, providing alternative staffing recommendations and escalating issues, as appropriate
• Maximize utilization by identifying imbalances and negotiating and reallocating resources
• Participate in the orientation of new hires by providing an overview of the staffing process and operating model
• Liaise with client-serving professionals to determine development needs and identify engagement and learning opportunities, as appropriate
• Actively support performance management initiatives and learning and development planning
• Track CPA hours and competencies
• Communicate scheduling changes and updates to team members
• Motivate others to follow processes and escalate issues/challenges as necessary
• Assist with reporting including utilization performance, forecasts and capacity management
• Contribute to the development of new ideas and approaches to improve work processes

Skills and Experience

• Bachelor’s degree in business, project management, human resources or other related field; equivalent work experience will also be considered
• At least 2 - 4 years of relevant work experience
• Professional services and/or consulting firm experience is considered an asset
• Experienced in data analysis and storytelling through datal with the capability of interpreting findings to provide actionable insights
• Experienced in setting priorities, meeting, and exceeding deadlines while maintaining a high level of integrity and confidentiality
• Exceptional communication skills with a proven track record to influence and de-escalate effectively in high-stress situations while maintaining composure and empathy
• Ability to manage multiple tasks and leverage strong attention to detail
• Ability to thrive in a fast-paced environment and prioritize accordingly