Health & Wellness Coordinator

Summary:

• Duration: 6 Months
• Work Mode: Remote

Responsibilities:

• Workers' Compensation Board (WCB) Case Management:
  • Manage occupational injury and illness claims across multiple Canadian provinces.
  • Serve as the primary liaison with provincial Workers' Compensation Boards.
  • Coordinate return-to-work planning and case progression with employees, supervisors, healthcare providers, WCB representatives, and employee assistance plan representatives.
  • Maintain WCB accounts and ensure compliance with provincial reporting requirements.
  • Partner with payroll and internal stakeholders to ensure WCB claim-related documentation and account administration is accurate and up to date.
  • Monitor claim status, costs, and opportunities for early intervention and successful return-to-work outcomes.
• Disability Management & Workplace Accommodations:
  • Evaluate accommodation requests and recommend alternative work arrangements if required.
  • Coordinate alternative workplace accommodation plans in collaboration with physicians, employees, managers, P&C, and other stakeholders.
  • Provide guidance regarding modified duties, fitness-for-work recommendations, and return-to-work strategies.
  • Support compliance with provincial disability management and accommodation requirements.
• Alcohol & Drug Program Management:
  • Manage occupational health-related aspects of alcohol and drug testing cases.
  • Coordinate post-test requirements for employees who fail drug or alcohol testing requirements.
  • Work closely with Employee Assistance Program (EAP) providers to support assessment and rehabilitation processes.
  • Track recommendations, treatment plans, follow-up testing schedules, documentation, and return-to-work requirements.
  • Maintain confidentiality and secure handling of sensitive employee health information.
• Health Surveillance Program Oversight:
  • Support administration and oversight of occupational health surveillance programs.
  • Partner with third-party provider to coordinate health surveillance activities.
  • Monitor medical surveillance processes and employee health records in accordance with privacy requirements.
  • Provide operational oversight and subject matter expertise for the implementation and ongoing management of a health surveillance automation system.
• Program Administration & Compliance:
  • Maintain strict confidentiality of employee medical and personal health information.
  • Support compliance with applicable provincial occupational health and privacy regulations.
  • Develop and maintain documentation, case files, and program records.
  • Collaborate with HSE, P&C, Legal, Payroll, and external healthcare providers on employee health matters.
  • Participate in continuous improvement initiatives related to occupational health and employee wellness programs.

Requirements:

• Experience managing Workers' Compensation Board (WCB) claims and return-to-work programs.
• Demonstrated experience coordinating workplace accommodations and disability management programs.
• Strong understanding of provincial workers' compensation legislation and processes.
• Experience working with sensitive employee medical information and maintaining confidentiality.
• Ability to collaborate effectively with employees, leadership, healthcare professionals, and regulatory agencies.
• Excellent case management, organization, documentation, and communication skills.
• Ability to work independently in a remote environment while collaborating with a national team.
• Experience with SAP preferred.

Preferred Skills:

• Registered Nurse (RN), Licensed Practical Nurse (LPN), Occupational Health Nurse, or similar healthcare background.
• Occupational health, employee wellness, disability management, or healthcare case management experience.
• Experience supporting employees in industrial, manufacturing, energy, oil & gas, or field-service environments.
• Multi-provincial WCB experience.
• Experience administering alcohol and drug testing programs.
• Knowledge of Canadian occupational health, disability management, and accommodation practices.

This role is for an existing vacancy.