Specialist, Network Operations and Migration

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Specialist, Network Operations and Migration Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

We are seeking an experienced Network Operations and Migration Specialist to join our team. The ideal candidate will be responsible for the operation, maintenance, and optimization of complex network infrastructures. In addition to daily operational activities, this individual will play a key role in the planning, coordination, and execution of network modernization and migration projects, including the deployment of advanced technologies such as SD-WAN. This role will support clients in the Quebec City region. The successful candidate must be located in the Quebec City region.

Key Responsibilities 1. Operations and Maintenance

Ensure Optimal Network Performance: Manage, configure, operate, and maintain the organization's network infrastructure.

Monitoring and Performance Management: Continuously monitor network performance and security while ensuring compliance with established service level agreements (SLAs).

Incident Management: Manage the full incident lifecycle, from complex troubleshooting and diagnosis through resolution, while thoroughly documenting all interventions.

Security Administration: Administer enterprise security policies, firewall rules, and VPN access controls.

2. Network Migration and Modernization

Project Management: Plan, design, and lead network equipment migration projects, architecture upgrades, and new site deployments.

Infrastructure Optimization: Analyze existing environments and propose innovative solutions and optimized architectures aligned with business requirements.

Technology Deployment: Deploy and configure advanced technologies such as SD-WAN, including application-aware routing policies and Quality of Service (QoS) configurations.

Critical Technology Transitions: Lead migration initiatives involving critical technology services, such as firewall replacements and remote access solution upgrades.

3. Support and Documentation

Technical Advisory Role: Serve as a technical expert and provide guidance to internal clients and operational teams regarding networking and telecommunications requests.

Documentation Management: Create and maintain technical documentation, including architecture diagrams, configurations, and operational procedures.

Knowledge Transfer: Actively contribute to onboarding, training, mentoring, and knowledge-sharing initiatives within the team.

Critical Qualifications

Significant experience in the administration, operation, and migration of enterprise network environments.

Network Security

Strong expertise with next-generation firewall and security technologies, particularly Fortinet solutions.

SD-WAN Expertise

Hands-on experience deploying, operating, and supporting SD-WAN environments.

Routing and Switching

Strong technical knowledge of routing protocols and switching technologies, including:

BGP

OSPF

VLANs

STP

LACP

Related Infrastructure

Knowledge of virtualization environments and directory services.

Preferred Certifications

Industry-recognized networking certifications, such as:

CCNP

Fortinet NSE

Equivalent network certifications

Professional Skills

Strong self-management and organizational skills.

Detail-oriented and methodical approach.

Excellent communication and customer service abilities.

Ability to work collaboratively within a team while maintaining a high degree of autonomy.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:

Management

Job Status: Regular - Full Time

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace.

A comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family.

As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs.

Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter orrecruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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