Return to Work Specialist

Adecco is currently hiring a Disability Management & Return to Work Coordinator for a 5 year contract opportunity in Sudbury, ON. This role is ideal for an experienced disability management professional with expertise in WSIB case management, return-to-work programs, and occupational health legislation. If you are passionate about supporting employees through safe and sustainable return-to-work initiatives while ensuring legislative compliance, this is an excellent opportunity to join a collaborative team.

In this position, you will coordinate occupational and non-occupational disability claims, manage return-to-work programs, liaise with employees and healthcare professionals, and provide expert guidance on workplace disability management and legislative compliance.

• Pay Rate: $85,000 - $100,000/year
• Location: Sudbury, ON (Relocation assistance considered)
• Schedule: Monday to Friday | Day Shift
• Employment Type: Full-Time | 5 year contract
• Vacancy Status: This posting is for an upcoming vacancy.

Responsibilities

• Manage all aspects of WSIB claims and non-occupational disability cases from initial reporting through successful return to work.
• Monitor workplace injuries and absences to facilitate early, safe, and sustainable return-to-work (ESRTW) programs.
• Maintain regular communication with employees, supervisors, healthcare professionals, and other stakeholders throughout the disability management process.
• Review medical documentation and assess employee capabilities to support appropriate return-to-work plans.
• Maintain accurate and confidential disability management records and documentation.
• Coordinate and administer individualized return-to-work programs in collaboration with supervisors, unions, healthcare providers, and Human Resources.
• Act as the primary liaison between employees, WSIB, insurance providers, healthcare professionals, and internal stakeholders.
• Represent the organization at WSIB appeals, hearings, and Income Protection Plan hearings, including preparing documentation, evidence, legal research, and witness examinations.
• Participate in grievance resolution processes in collaboration with Human Resources.
• Ensure compliance with applicable legislation, including the Workplace Safety and Insurance Act, Occupational Health and Safety Act, Employment Standards Act, and Ontario Human Rights Code.
• Prepare and maintain detailed documentation supporting legislative and organizational compliance.
• Develop and deliver educational sessions for employees and managers on disability management, return-to-work policies, WSIB requirements, and human rights obligations.
• Provide orientation and ongoing training related to disability management programs.
• Support the organization's Attendance Awareness Program by providing guidance and resources to supervisors and employees.
• Identify opportunities to improve disability management processes and return-to-work outcomes.

Qualifications

• Must be legally eligible to work and reside in Canada.
• College Diploma in Social Services, Nursing, Human Resources, or another related discipline from a recognized Canadian institution.
• Certification in Disability Management is considered an asset.
• Minimum of three (3) years of directly related experience managing WSIB claims, disability management, and non-occupational absences.
• Experience working within a large unionized environment is strongly preferred.
• Strong knowledge of the Workplace Safety and Insurance Act (WSIA), Occupational Health and Safety Act (OHSA), Employment Standards Act (ESA), and Ontario Human Rights Code (OHRC).
• Experience representing employers during WSIB appeals and hearings.
• Strong case management, medical management, and return-to-work planning experience.
• Proficiency with Microsoft Office Suite.
• Experience using PeopleSoft, Parklane, or similar case management systems is considered an asset.
• Knowledge of the Parklane software system is considered an asset.
• Excellent organizational, communication, negotiation, and interpersonal skills.
• Strong documentation, analytical, and problem-solving abilities.
• Ability to manage confidential information with professionalism and discretion.

Why Apply

• Join a respected organization committed to employee health, safety, and well-being.
• Play a meaningful role in supporting employees through successful return-to-work programs.
• Competitive salary and comprehensive benefits package.
• Permanent full-time career opportunity with long-term stability.
• Relocation assistance may be available for qualified candidates.
• Collaborate with experienced Human Resources and Health & Safety professionals.

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