Talent.com
NPC/Sandman Hotel Group/Sutton Place Hotel
Guest service agentNPC/Sandman Hotel Group/Sutton Place Hotel • Winnipeg, MB, Canada
Guest service agent

Guest service agent

NPC/Sandman Hotel Group/Sutton Place Hotel • Winnipeg, MB, Canada
2 days ago
Job type
  • Permanent
Job description
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Computer and technology knowledge

  • Opera

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Screening questions

  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?

Experience

  • 1 year to less than 2 years

Employment terms options

  • To be determined

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Other benefits

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Create a job alert for this search

Guest service agent • Winnipeg, MB, Canada

Similar jobs

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingTaché, Manitoba
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Guest Services Agent

Canad InnsWinnipeg, MB, Canada
Part-time
Quick Apply

The successful candidate will play a highly visible and important role in ensuring the delivery of an exceptional guest experience.This position involves adeptly addressing and resolving guest issu... Show more

Remote Appointment Setter - 60k / Year

Spade RecruitingSt. Andrews, Manitoba
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Collections Agent (Hybrid)

NATIONAL BANK OF CANADAWinnipeg, Manitoba
Full-time +2

A career as a Collections Agent in the team of One Equipment at National Bank is to act as a customer-first professional who has a great approach to collections and negotiate equitable solutions to... Show more

 • Promoted

Customer service agent

TelesolutionsWinnipeg, MB, CA
Permanent

No degree, certificate or diploma.Retail/wholesale establishment/distribution centre.Answer inquiries and provide information to customers.Arrange for refunds and credits.Maintain records and stati... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingSt. Andrews, Manitoba
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Deliver Eats with Uber Eats

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupWinnipeg, Manitoba, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Retail Customer Service Agent Position

TelesolutionsWinnipeg, MB, CA
Full-time

Step into a rewarding Customer Service Agent role in retail.Deliver exceptional support, manage inquiries, and interact with customers in a stimulating private sector workplace.This position within... Show more

 • Promoted

Remote Insurance Sales & Service Agent

Eastern Atlantic Canada CareersWinnipeg, MB, CA
Remote
Full-time

Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individuals to.Life, Annuities, Medicare, Health, Casualty, Accident and... Show more

 • Promoted

Deliver with Uber Eats

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Deliver with Uber - Sign Up and Start Earning

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Deliver Food with Uber - Flexible Gig

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupWinnipeg, MB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Deliver with Uber on your schedule

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingSt. Andrews, Manitoba
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Deliver with Uber Eats - Great for Students

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Rental Sales Agent - Full Time

Avis Budget GroupWinnipeg, MB, CA
Full-time

Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise.We’ll help you reach your full potential by developing,... Show more

 • Promoted

Deliver with Uber - Flexible Gig

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Want Cash Jobs? Earn With Uber Instead

Uber eatsNiverville, MB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more