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Gestionnaire de comptes (Account Manager) - SaskatoonCECS • Saskatoon, SK, CA
Gestionnaire de comptes (Account Manager) - Saskatoon

Gestionnaire de comptes (Account Manager) - Saskatoon

CECS • Saskatoon, SK, CA
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

The Role

As an Account Manager, you’ll:

  • Be the first point of contact for customers in our contact centre.
  • Promote Rogers wireless, internet, and value-added services.
  • Conduct account reviews, upsells, and provide resolutions.
  • Stay current on Rogers products and promotions.
  • Represent Red Wireless professionally as a Rogers Ambassador.

Qualifications & Skills

  • 2+ years in account management, B2B, or telecom sales (call centre/retail an asset).
  • Excellent communication, presentation, and client engagement skills.
  • Target-driven, self-motivated, and results-focused.
  • Proficient in MS Office and CRM systems.
  • Quick learner with strong technical aptitude for telecom products.
  • Bilingual - English and French

What We Offer

  • $15.35/hour base + commissions/bonuses.
  • Health, dental, vision benefits after 3 months.
  • Ongoing training, coaching, and growth opportunities.
  • Career progression within Red Wireless and the telecom industry.

Job Details :

  • Job Type: Full-time, Permanent
  • Location: Saskatoon, SK (in-office role)
  • Schedule: 4-day work week, 10-hour shift

-------

En tant que Gestionnaire de comptes (Account Manager), vous serez responsable de :

  • Être le premier point de contact avec les clients au sein de notre centre de contact.
  • Promouvoir les services sans fil, Internet et les services à valeur ajoutée de Rogers.
  • Effectuer des révisions de comptes, proposer des ventes additionnelles et apporter des solutions adaptées aux clients.
  • Rester à jour sur les produits, services et promotions de Rogers.
  • Représenter Red Wireless de manière professionnelle en tant qu’Ambassadeur Rogers.

Qualifications et compétences

  • 2 ans ou plus d’expérience en gestion de comptes, ventes B2B ou ventes dans le secteur des télécommunications (expérience en centre d’appels ou dans le commerce de détail, un atout).
  • Excellentes aptitudes en communication, en présentation et en gestion de la relation client.
  • Orienté vers l’atteinte des objectifs, autonome et axé sur les résultats.
  • Bonne maîtrise de la suite Microsoft Office et des systèmes CRM.
  • Capacité d’apprentissage rapide et bonne aisance technique avec les produits et services de télécommunication.
  • Bilingue : français et anglais.

Ce que nous offrons

  • 15,35 $/heure de salaire de base + commissions et primes.
  • Assurance maladie, dentaire et soins de la vue après 3 mois.
  • Formation continue, accompagnement et possibilités de développement professionnel.
  • Possibilités d’évolution de carrière au sein de Red Wireless et de l’industrie des télécommunications.

Détails du poste

  • Type d’emploi : Temps plein, permanent
  • Lieu : Saskatoon, Saskatchewan (poste en présentiel)
  • Horaire : Semaine de travail de 4 jours, quarts de 10 heures
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Gestionnaire de comptes (Account Manager) - Saskatoon • Saskatoon, SK, CA

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