Manager, Network Fibre & PSN Services - IT

Req ID: 27365
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 08/23/2026

Job Summary

Reporting to the Senior Manager, Enterprise Infrastructure Services, the Manager, Network Fibre & PSN Services provides leadership for the City’s mission critical fibre network portfolio and regional Public Sector Network partnerships. The position drives long term infrastructure strategy, network resiliency, capital program delivery, and stakeholder engagement to ensure the City maintains reliable, secure, and scalable communications

Duties and Responsibilities

• Lead the planning, delivery, and lifecycle management of the City’s fibre optic network infrastructure, including City-owned assets and the Public Sector Network (PSN).
• Lead the end-to-end delivery of fibre infrastructure programs, ensuring alignment with organizational priorities and strategic objectives.
• Lead and mentor the team while providing functional leadership to consultants, vendors, and partner agencies.
• Oversee fibre design and provide end-to-end service delivery accountability for mission-critical fibre infrastructure supporting City facilities, emergency services, traffic systems, transit initiatives, and public sector partners and subscribers.
• Develop and manage the fibre program roadmaps, business cases, and capital plans to support long-term network growth.
• Act as the City’s fibre architecture authority, ensuring standards-based, secure, and resilient network designs. Participate in the Public Utility Coordinating Committee (PUCC) approval process.
• Identify and mitigate risks, resolve issues, and drive continuous improvement across programs and processes.
• Manage complex, multi-year infrastructure programs, including scope, schedules, risks, dependencies, and inter-agency coordination.
• Drive successful execution of initiatives by coordinating cross-functional teams, external partners, and vendors.
• Provide leadership escalation during planned maintenance and emergency fibre outages, including after-hours incident response and post-incident analysis.
• Lead capital and operating budget planning, financial forecasting, reconciliation, and cost recovery for internal and external projects.
• Manage procurement activities and vendor relationships, ensuring contracts, deliverables, and service levels are met.
• Ensure compliance with municipal by-laws, permitting frameworks, and external regulatory requirements.
• Lead resource planning and team coordination, supporting a high-performance, collaborative environment.
• Provide regular reporting, insights, and strategic recommendations to senior leadership and stakeholders.
• Represent the City in Public Sector Network (PSN) governance and inter-municipal coordination.
• Oversee program governance, including scope, schedule, budget, risk, and performance management.
• Establish and maintain strong stakeholder relationships, including senior leadership, municipalities, and external partners.

Skills and Qualifications

• Post-secondary degree or diploma in Information Technology, Networking, Engineering, or a related discipline with 5+ years of experience managing complex programs or projects.
• Minimum five (5) years of experience supporting fibre optic or telecommunications infrastructure in a mission-critical environment.
• Commitment to continuous improvement, adaptability, and learning.
• Demonstrated experience leading large-scale infrastructure programs with multiple stakeholders.
• Proven ability to lead large, cross-functional initiatives from planning through execution and delivery.
• Demonstrated leadership and team coordination skills in multi-stakeholder environments.
• Strong knowledge of fibre optic networks, structured cabling and standards, utility coordination, locates and permitting processes.
• Strong program and project management expertise, including scope, schedule, budget, and risk management.
• Proven experience with capital budgeting, long-term financial forecasting, and cost recovery models.
• Experience in managing vendors, procurement processes, and contract performance.
• Excellent communication and presentation skills, with the ability to engage senior leadership and external partners.
• Strong analytical and problem-solving skills, with a focus on delivering measurable outcomes.
• Ability to work effectively in a hybrid office and field environment, including participation in after-hours support when required.
• Ability to navigate complex organizational and political environments with sound judgment and diplomacy.
• Highly organized with the ability to manage multiple priorities and deadlines effectively.

Hourly Rate/Salary: $ 117,544.00 - $156,728.00
Grade: H
Hours of Work: 35
Work Location: Civic Centre
Hybrid Workplace
Organization Unit: CPS/Fibre & PSN Services
Department/Division/Section: CPS/Corporate Services Dept , CPS/IT Division , Infrastructure Services
Non-Union/Union: Non Union

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.