Intensive Case Management Clinician (Masters)

Salary Details The salary range for this position is CAD $44.85/Hr. - CAD $56.02/Hr.

Job Summary Come work as an Intensive Case Management Clinician with Vancouver Coastal Health (VCH) at Foundry North Shore in North Vancouver, BC!

Within the context of a client and family centered care model and in accordance with established standards of professional practice, and vision and values of the organization, provides mental health and addiction care to clients within the designated Intensive Case Management Team. Works as part of a multi-disciplinary mental health and addictions team to provide assessments, treatment and case management for individuals within the designated client population experiencing urgent and emergent mental health and substance abuse problems. Works in partnership with clients, families and relevant clinical care partners to ensure service provided is integrated across the continuum of care. Performs such key duties as intake, mental health and addiction assessments, treatment planning, crisis intervention, consultation, case management and education Provides consultative and direct services to clients, families, community health professionals/agencies, law enforcement, and/or schools, physicians and Emergency Room staff. Participates in team meetings, continuing education, conferences, and/or corporate initiatives and engages in on-going team planning, development, evaluation and quality improvement activities.

Qualifications Education & Experience

Master's degree in an allied health discipline and three (3) years' recent related experience providing treatment services to individuals within the designated client population, or an equivalent combination of education, training.

Valid BC Drivers License.

Local area travel may require the use of a personal vehicle.

Knowledge & Abilities

Broad knowledge of mental illness and/or addictions and treatment applicable to the designated client population.

Broad knowledge of substance abuse and addictions treatment.

Demonstrated counseling skills using a range of treatment modalities.

Broad knowledge of Family Systems Theory as applicable.

Demonstrated knowledge of hospital and community based resources and the ability to act as a liaison between services.

Knowledge of Early Psychosis Intervention, Attachment Theory and Crisis Intervention Theory.

Demonstrated ability to provide treatment planning, crisis intervention, and case coordination.

Demonstrated ability to manage complex clinical and psychosocial crises in the identified population.

Basic knowledge of legislation and government policies and procedures that relate to client.

Demonstrated ability to conduct mental health risk assessments, and provide treatment planning and crisis intervention for Youth/Young Adults with serious mental health and addiction issues.

Demonstrated ability to apply knowledge of theory and practice to a case management process.

Able to establish rapport with multi-barrier youth and young adult populations.

Ability to teach clients, families, and staff.

Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.

Demonstrated ability to establish workload priorities and to adjust schedule to dealt with unexpected situations.

Demonstrated ability to work both independently and collaboratively as a member of a multidisciplinary team.

Demonstrated ability to problem solve.

Demonstrated ability to deal effectively with conflict situations.

Ability to operate related electronic equipment.

Physical ability to perform the duties of the position.

Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.

Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan

Grow your career with employer-paid training and leadership development opportunities

Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families

Award-winning recognition programs to honour staff, medical staff and volunteers

Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

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