Account Service Representative

We are searching for an Account Service Representative to join our dynamic Life Benefit Solutions team of high-achieving professionals dedicated to delivering an exceptional client experience. This is a fixed 12 month term, full-time, hybrid position based in Winnipeg, MB, with some flexibility for remote work.

The Account Service Representative will play a key role in managing and supporting a portfolio of Group Insurance & Retirement (Pension) clients.

We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter.

The Account Service Representative Will

Manage an assigned block of clients, delivering consistent and proactive service

Host employee meetings and training sessions for plan administrators (in-person and virtual)

Educate plan members and administrators about their group insurance and retirement benefits

Respond to client inquiries via email, phone, or meetings with professionalism and care

Act as a liaison between clients, insurance carriers, and internal teams

Build strong, trusting relationships with new and existing clients

Collect and processing documentation accurately and on time

Identify and implement solutions to maintain a high standard of service

Ensure service standards are met and tracked regularly

Travel to client sites, including multi-day overnight trips on a regular basis (driver’s license and reliable, late-model vehicle required)

Support additional tasks and projects as needed

To be Successful as an Account Service Representative with Life Benefit Solutions, you will need

Experience in group insurance, pension/retirement, or a related field (preferred, not required)

A passion for delivering excellent client service

Strong relationship-building skills and a genuine interest in community engagement

Excellent communication skills, both written and verbal

High attention to detail and strong organizational skills

Ability to multitask, prioritize, and meet deadlines in a fast-paced environment

Effective problem-solving and decision-making capabilities

A self-starter attitude with the ability to work independently and as part of a team

Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

What’s In It For You

An opportunity to make a real impact in Indigenous communities across Canada

Involvement in meaningful work supporting Truth and Reconciliation efforts

Ongoing learning and collaboration with a supportive and experienced team

Competitive compensation

Comprehensive employee benefits and retirement programs

A fun, flexible, and productive work environment

Life Benefit Solutions, a division of People Corporation, is a trusted Group Insurance & Retirement Broker proudly serving Indigenous employers across Canada. We specialize in designing benefit programs that thoughtfully integrate Non-Insured Health Benefits (NIHB), supporting equity between Status and non-Status employees. Our mission is to deliver customized, community-conscious solutions that meet the unique needs of Indigenous and non-Indigenous employees alike.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com

The base salary range for this position is $60,000 - $70,000 per annum.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc.). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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