Cloud Information Systems Technician

Description Hatfield has been proudly serving our clients and our community for over 50 years. We have been recognized as one of Canada’s Top SME Employers in 2024. With 250 team members and growing, Hatfield provides high-quality environmental and social services for private and public sector clients around the world. When you join Hatfield, you choose a career that makes a difference in the lives of all those who share our planet.

Hatfield is seeking a Cloud Information Systems Technician to join our Information Services and Technology (IST) team. The successful candidate will support the operations and management of a wide variety of cloud-based information systems. These systems include both commercial and in-house applications hosted on Azure, running on Kubernetes, Linux and Windows virtual machines, and other Azure services.

Responsibilities

Support and maintain operational cloud-based information systems. This includes provisioning and configuring cloud resources, creating maintenance plans, applying security patches, rotating secrets, updating applications, and migrating applications to new environments.

Monitor security updates for all systems, including system dependencies, and work to ensure all vulnerabilities are addressed on a timely basis.

Write, execute, and maintain runbook procedures for the operational maintenance of all systems. Where possible, write scripts or other tools to automate the maintenance of all systems.

Maintain approved software environments, Python packages, dependencies, and container images.

Provide end-user support and training for system changes. This can include creating, delivering, and maintaining end-user training and documentation for each system.

Participate in cost optimization, forecasting, and reporting for all cloud infrastructure.

Support all disaster recovery plans and procedures.

Occasional after-hours work may be required to maintain the integrity and efficiency of our systems.

Education and Experience

Formal education in Computer Systems Technology, Information Systems, Computer Science, or related field is preferred, but not required.

1 to 3 years of experience is preferred.

Experience with Linux and Windows servers.

Experience with Docker and Kubernetes.

Experience with Azure or other cloud systems (AWS or GCP).

Experience with various programming languages including Python, Go, PowerShell, and bash.

Strong problem-solving and decision-making skills.

Excellent verbal and written communication skills.

Other Assets / Skills

Experience with Infrastructure-as-code, particularly bicep scripts.

Experience with DevOps tooling, particularly with ArgoCD.

Experience developing or supporting platforms operating on Kubernetes.

What's In It For You?

Friendly and down-to-earth work culture

Hybrid and flexible working arrangements

Biweekly Earned Days Off (EDO) program

Matching group retirement plan

Competitive vacation and special leave

Professional development and mentorship opportunities

Diversity, Equity, Inclusion & Belonging Hatfield is committed to employment equity and workplace diversity. We strive for equity, inclusiveness, and diversity, irrespective of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, or disability.

Hatfield acknowledges that our offices are located on the traditional and unceded territories of Indigenous Peoples. We also recognize and acknowledge the rights, cultures, interests, and aspirations of the many other Indigenous Peoples who have lived since time immemorial in the places we live and work. Hatfield is committed to building an inclusive workforce that is representative of the populations we serve, and to provide and support career opportunities for Indigenous Peoples. We warmly invite all Indigenous Peoples to apply.

Salary range: $55k – $70k.

We extend an invitation to applicants of all levels to submit their candidacy for this role. Please be advised, that in the course of our assessment of your qualifications, we retain the right to adjust the seniority classification of the position accordingly.

Please note that we will only consider candidates who are authorized to work in Canada at the time of application. Proof of eligibility to work in Canada may be required prior to employment.

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