Platform Engineer

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary The SPS Commerce Platform Engineering team is responsible for delivering highly available platform services and deployment automation that empower our product engineering teams with services that are secure, reliable, cost effective, and enable product speed. Working within a fast-paced and collaborative environment, the Platform Engineering team partners with development to deliver market leading products and services. This role uses automation and other technologies to intelligently cope with challenging failures while collaborating with various engineering organizations to resolve failure risks at the source. The Platform Engineering team at SPS approaches Operations as a software problem and aims to apply software engineering approaches to those problems.

Essential Responsibilities / Duties

Engineer and maintain highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS

Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures

Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services

Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state

Engineer technical solutions to prevent or reduce the frequency of failures

Write clean and correct code, write test plans and identify code quality improvements when reviewing code

Design and operationalize AI agent infrastructure — Deploy and manage AI agent orchestration frameworks (e.g., LangChain, AutoGen) on SPS platform infrastructure, enabling automated multi-step operational workflows such as self-healing pipelines, infrastructure drift detection, and on-call triage automation running on Kubernetes

Integrate AI coding assistants into Platform Engineering workflows — Evaluate, configure, and govern AI coding tools (e.g., GitHub Copilot, Claude) within Platform Engineering’s development environment, ensuring secure integration with SPS CI/CD pipelines, code review processes, and IaC toolchains such as Terraform and CloudFormation

Location This role follows a hybrid work model at our Brampton office.

Minimum Requirements

2+ years IT experience with a Bachelor’s degree; or 1 years and a Master’s degree; or a PhD without experience; or equivalent work experience

Experience in Python and/or golang with software Engineering mindset

Experience administering Linux

Experience with immutable and scalable infrastructure (infrastructure as code concepts)

Demonstrated understanding of networking systems, various identity and authorization systems

Problem solving and collaboration skills

Experience with using AI coding tools (GitHub, Copilot, Claude) to help Platform Engineering workflows

Understanding of Agentic AI and MCP Servers

Preferred Experience

Experience working with Agile development methodology and task execution

Experience building or operating CI/CD pipelines or other deployment automation solutions

Experience in platform and service mesh technologies such as Docker, Kubernetes, Istio, Envoy, Consul, ECS, etc….

Experience with Amazon Web Services including EC2, RDS, Dynamo DB, Route53, Elastic Load Balancers, AMIs, IAM Roles, and Cloud Formation

Experience with advanced monitoring solutions such as metrics platforms, logging, distributed tracing, and the like

What We Offer At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $83,500.00 - $102,120 CAD. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices

Commitment To Our Employees At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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