FLIGHT CENTRE - REAL ESTATE & FACILITIES MANAGER (NORTH AMERICA) - VANCOUVER, BC

Flight Centre - Real Estate & Facilities Manager (North America) - Vancouver, BC

Job no:

531745

Brand:

Finance, Procurement, Legal, Privacy, Property

Work type:

Full time

Location:

British Columbia

Categories:

Procurement

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

About The Opportunity Are you ready to lead the future of workplace strategy across North America? As Manager, Real Estate & Facilities – Americas, you’ll own a dynamic portfolio of ~43 locations spanning retail storefronts, corporate offices, and support hubs. This is a high-impact leadership role where commercial strategy meets hands-on delivery—guiding everything from lease negotiations to construction projects. You’ll partner with senior leaders to shape environments that support growth, innovation, and an exceptional employee experience.

Key Responsibilities

Own and execute leasing strategy across Canada, the United States, and Mexico

Lead negotiations for new leases, renewals, assignments, subleases, and terminations

Manage lease lifecycle, expiry schedules, and portfolio optimization strategies

Analyze market trends and competitor footprints to inform expansion and location decisions

Identify cost-saving and portfolio rationalization opportunities

Lead and develop the facilities team, setting clear performance expectations

Oversee facilities operations, maintenance programs, and vendor performance across all sites

Ensure compliance with health, safety, and building regulations across jurisdictions

Manage construction and fit-out projects from concept through delivery

Own CAPEX budgets, track spend, and report financial performance to leadership

Drive value engineering, contractor selection, and cost discipline across projects

Maintain brand and workplace design standards across all locations

Manage vendor and contractor relationships, contracts, and SLAs

Partner with senior stakeholders to align real estate strategy with business goals

Act as the subject matter expert on real estate, facilities, and workplace strategy

Support M&A activities including property due diligence and integration planning

Drive ESG and sustainability initiatives across facilities operations

Other duties and tasks as assigned

Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

5+ years in commercial real estate, lease management, and facilities or construction management

Proven experience negotiating commercial leases in Canada and/or the U.S.

Hands-on construction and fit-out project management experience

Experience managing multi-site portfolios and vendor contracts

Strong knowledge of facilities systems (HVAC, electrical, plumbing, fire/life safety)

Experience with lease/facilities management systems (ProLease or similar)

Strong financial acumen including CAPEX, occupancy costs, and reporting

Knowledge of health, safety, and building compliance requirements

Retail or multi-site environment experience preferred

Understanding of IFRS 16 / ASC 842 lease accounting (asset)

Exposure to M&A property due diligence (asset)

Strong negotiation, communication, and stakeholder management skills

Work Perks! - What’s in it for you:

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Personal connections: We are a big business founded on personal relationships.

Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.

A career, not a job: We offer genuine opportunities for people to grow and evolve

We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.

Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include

Generous paid time off policy

Travel perks/discounts

Health & Wellness Programs and Employee Financial Wellness Services

National/International Award Nights and Conferences

Group benefits including extended health care, dental and vision, gender affirming care, fertility care

Insurance including life, AD&D, critical illness, long term disability

Employee Assistance Program

RRSP/RPP with matching

Tuition Reimbursement Program

Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

Global career opportunities in a network of brands and businesses

Location – Vancouver, BC

For this position, we anticipate offering an annual salary of $110,000 - $140,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

We welcome applications from candidates with diverse experiences.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca.

Travel Weekly Magellan Awards: Silver Winner (2023)

GBTA WINiT Top 50 Award Recipients (2018–2025)

CHHR: 5-Star DE&I Employer (2023, 2024)

Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25)

Newsweek: America’s Greatest Workplaces for Diversity (2024)

Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)

OutThere Awards: Inclusive Travel Finalist (2025)

Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

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