First Line of Defence, Issues Management Analyst

Application Deadline:08/29/2026Address:250 Yonge StreetJob Family Group:Business ManagementJob DescriptionRole PurposeThe Issue Monitoring/Reviewer is a First Line of Defence (1LOD) role responsible for ensuring the accuracy, completeness, and quality of issue records and ongoing monitoring within Book of Record.. This role provides independent review, oversight, and challenge to ensure issues are clearly articulated, risk-aligned, and managed in accordance with internal governance standards.The role supports effective risk management by ensuring that issues are properly documented, monitored, remediated, and reported , with strong alignment to risk, control, and regulatory expectations.Key Accountabilities1. Issue Review & Quality AssurancePerform detailed review of Book of Record issue records to ensure:Accurate issue description, root cause, and risk alignmentAppropriate severity rating and primary/impacted risk classificationClear linkage to controls, processes, and impacted products/servicesValidate that issue treatment (mitigate vs. accept) is supported by adequate, audit-defensible rationaleEnsure completeness and accuracy of required BOOK OF RECORD fields and supporting documentation2. Monitoring & Oversight of Issue LifecycleMonitor issue progress across the lifecycle to ensure:Timely updates and adherence to required timelinesAction plans are defined, tracked, and progressing toward closureTarget completion dates are realistic and supportedProvide ongoing oversight to ensure issues are actively managed and remain aligned to risk exposure3. Effective Challenge (1LOD Review)Provide constructive challenge to Issue Owners and Managers to improve:Clarity and precision of issue documentationAlignment between risk, control breakdown, and remediation approachIdentify gaps, inconsistencies, or unsupported assumptions in issue recordsEnsure issue records meet minimum standards prior to escalation to 2LOD Effective Challenge4. Risk & Control AlignmentEnsure issues are appropriately aligned to:Enterprise Risk Taxonomy and Intermediate Risk categoriesControl framework and identified control failuresConfirm that issue documentation clearly articulates:Control deficiencies or breakdownsImpact to risk exposure and control environment5. Governance & Reporting SupportSupport preparation of issue reporting outputs, including:Issue status, aging, and severity trendsOverdue issues and remediation progressEnsure issue data supports transparent and accurate reporting to governance forums and committees6. Stakeholder EngagementPartner with:Issue Owners, Action Plan Managers, and Business UnitsRisk and governance teams (e.g., 1LOD, 2LOD)Provide guidance on issue management standards, expectations, and best practicesEscalate concerns where issues do not meet required standards or timelinesQualifications & ExperienceRequired5+ years experience in risk management, internal audit, controls, or governanceStrong understanding of:Issue Management frameworks and lifecycleRisk, control, and governance principlesThree Lines of Defence modelExperience working with enterprise tools such as Archer (Book of Record) or equivalent GRC platformsPreferredExperience in:Issue quality review, testing, or effective challenge rolesRegulatory, audit, or compliance environmentsFamiliarity with:Risk taxonomies and control frameworksIssue remediation and control testing conceptsSalary :$56,000.00 - $103,500.00Pay Type:SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. #J-18808-Ljbffr