IT Security Technical Manager

About Jotform Jotform is a San Francisco-based SaaS company with more than 35 million users worldwide. We are thriving and growing, and we’ve never needed outside funding. That’s because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.

Role Summary This position is a HANDS ON TECHNICAL POSITION in which the ideal candidate will be able to function from not only a process and planning perspective but also be a key contributor to security architecture and technology decisions. This role will be responsible for the design, development, and implementation of new and innovative solutions to protect the Confidentiality, Integrity, and Availability of Jotform owned/ managed information assets.

This is a full time, fully on-site position based out of our Vancouver, Canada office.

Here’s what you will be doing:

Ensure compliance with regulatory requirements and oversee incident response related to security, availability, and data privacy within the Jotform platform which is used by more than 35 million people worldwide. Maintain adherence to industry standards for a SaaS company while applying hands-on expertise in these areas

Proactively identify and remediate security vulnerabilities across systems architecture, development processes, and security practices, keeping cybersecurity visible as an organizational priority.

Independently triage and analyze potential security threats, take immediate action, and collaborate with technical teams to remediate issues.

Detail out the security incident response program for business continuity, disaster recovery, and incident response plans

Continuously review technology proposals for security and privacy controls and recommend adjustments

Develop, publish, and maintain comprehensive information security standards, policies, procedures, and guidelines for our website in line with industry standards and best practices

Mentor a team of global security engineers

Continuously educate our global DevOps Engineer and Developer teams on security awareness, arming them with the knowledge necessary to speak to our security confidently

Respond to client due-diligence requests for information security

Perform other miscellaneous duties as assigned

Education /Work Experience /Technical Requirements:

Engineering degree from an accredited institution

Minimum 10 years of hands-on security experience in architecting, engineering, or administering SaaS solutions

An understanding of agile software development and secure software development lifecycles

In-depth knowledge of securing web applications and applicable laws and regulations like PCI-DSS, SOC 2, and HIPAA in a fast paced regulated work environment

Professional Certification for one of the following GSEC/CISA/CISM/CISSP/CSCS/CEH or equivalents or willingness to obtain one within 8 months of the date of hire

Solid knowledge in network security, authentication protocols, cryptography and network security principles

Proficiency in analyzing security logs, including but not limited to application logs, server logs, and network traffic, to detect suspicious activities

Preferred experience with Node.js, Docker, and Elasticsearch. Knowledge of securing these technologies and maintaining a secure infrastructure is a must

Hands-on experience with database management systems

Experience with software development workflows and coding principles

OUR PROCESS We’ll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and have to prioritize who we speak to.

We thank all applicants in advance for their interest and taking the time to apply for this position at Jotform!

Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Jotform values your privacy. You can find more information regarding our applicant privacy notice here: https://www.jotform.com/job-applicant-privacy/

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