Shipping, Receiving & Inventory Supervisor, Banff Gondola

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Role & Responsibilities Reporting to the Facilities & Logistics Manager, you supervise and lead a team of Shippers & Receivers who look after all shipping, receiving, and inventory activities across both the upper and lower terminals. You work closely with Food & Beverage, Retail, Guest Experience, Buildings & Grounds, Operations, Programming, and Administration to make sure products and supplies move safely and efficiently, storage spaces stay clean and orderly, and outlets have the stock they need when they need it.

Responsibilities You help maintain accurate inventory processes, support monthly and annual counts, and uphold clear SRI procedures and SOPs. You also support waste, recycling, and compost movement, and help coordinate logistics for events and peak periods. Through organized, visible, and safety‑focused work, you help create a smooth, behind‑the‑scenes operation that allows our guests to fully enjoy their experience at the Banff Gondola. The Shipping, Receiving & Inventory Supervisor is responsible for supporting the Facilities & Logistics Manager and SRI team in fulfilling the responsibilities outlined above, including, but not limited to:

Support daily shipping and receiving activities for all Gondola departments, with a focus on Food & Beverage and Retail, using the lift to move product between upper and lower terminals

Work closely with F&B and Retail leaders to ensure outlets at both terminals have timely access to stock and appropriate PAR levels, minimizing stockouts, shrinkage, and spoilage

Cross‑reference deliveries against packing slips and invoices and deliveries or notify departments of arriving shipments

Maintain orderly, safe, and clearly labeled storage, loading, and custodial areas, including BOH storage rooms, hallway storage, garage, walk‑in fridges and freezers, Canmore storage, and back parking lot

Rotate and restock product in dry storage, fridges, and freezers at both terminals using FIFO, with high attention to food safety and product quality where applicable

Support monthly and annual inventory processes for F&B and Retail, including counts, reconciliations, and adjustments as directed by department leaders

Maintain assigned stock categories, which may include: Liquor and beverages for F&B Culinary dry goods and disposables Retail stock movement and storage Stock for staff coffee and soda machines

Support shipping and receiving to and from Canmore storage, including organizing transfers, documentation, and inventory integrity

Oversee or support the movement of waste, recycling, and organics between terminals, aligning with Pursuit’s environmental and cleanliness standards

Adhere to and model all SRI SOPs, WHMIS and chemical handling standards, and safe equipment operation, promptly reporting hazards to the Facilities & Logistics Manager

Support logistics and product movement for special events and operational needs in partnership with site leaders

Perform other duties as relevant and appropriate to the efficient operation of the SRI Department and Facilities & Logistics team

Required Skills & Qualifications

1–3 years of experience in shipping/receiving, inventory, warehouse, or facilities work, ideally in hospitality, attractions, or resort settings.

Experience with inventory counts and basic inventory systems or Warehouse Management

Systems (WMS) an asset.

Previous experience in a lead, keyholder, or informal supervisory role supporting front‑line teams

is an asset.

Proficiency with MS Office or similar tools for basic documents and spreadsheets is an asset.

Class 5 driver’s license with a clean Alberta driver’s abstract.

First Aid and WHMIS knowledge considered assets.

About Us We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like? At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

Join an inclusive, global team and make life‑long connections

Enjoy free access to Pursuit attractions and 50% off for friends

Get discounts on hotel stays, dining, and retail

Access subsidized mental health and wellness resources

Equal Employment Opportunities Information Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

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