Product Trainer and Adoption Specialist

The future you want is within reach. Let’s build it together.

At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we don’t just build projects – we build opportunities, careers and communities. We invest in our people and projects, and that shared commitment drives how we work, grow and lead in the construction industry.

We’re a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction; we are also committed to shaping the future of your career.

As a Product Trainer and Adoption Specialist for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you will contribute to our team by delivering learning programs, and adoption initiatives that support the successful implementation and ongoing use of business technology solutions. Working closely with products teams, product champions, project teams, and end users, you will drive engagement, promote best practices, support change initiatives, and help maximize business value through effective solution adoption and continuous improvement.

Why Choose PCL?

Build skills. Earn rewards. Grow your career. PCL’s total rewards are designed to support your development, wellbeing and future success because your contributions matter. Our offerings give you the opportunity to:

• Earn competitive wages for your contributions
• Access a comprehensive benefits program, including mental health and wellness support through Employee Assistance Programs
• Join an award-winning employer focused on people, development and well-being
• Access world-class training through PCL’s College of Construction
• Advance your career through clear growth pathways
• Explore opportunities across roles, sectors and regions

Here's how a Product Trainer and Adoption Specialist for PCL Constructors Inc. within Edmonton NAHQ contributes to our team:

This role is being offered as a 12 month contract.

Responsibilities

• Deliver instructor-led training, workshops, demonstrations, and adoption sessions for a suite of products.
• Build relationships with district product champions, project teams, and end users.
• Collaborate with product champions and stakeholders to design, develop, and continuously improve training curricula, e-learning content, and learning resources.
• Prepare training environments, datasets, presentations, and supporting materials.
• Measure training effectiveness and continuously improve learning outcomes.
• Help sustain a network of district product champions to promote best practices and adoption.
• Execute communication and engagement activities that drive awareness and adoption.
• Support rollouts, and adoption initiatives through training and stakeholder engagement.
• Provide consultative support and coaching to district product champions, project teams, and end users to encourage successful solution adoption.
• Collect, analyze, and communicate user feedback, adoption insights, and enhancement opportunities to support continuous product improvement.
• Monitor adoption metrics and identify opportunities to increase product utilization.
• Document business needs, process gaps, and adoption challenges.
• Partner with product and delivery teams on adoption-related priorities and enhancements.
• Research industry trends and learning best practices to improve enablement strategies.
• Champion continuous improvement, customer success, and solution adoption.

Qualifications

• Postsecondary diploma or degree in Business, Education, Adult Learning, Information Technology, Construction Management, or a related field.
• 2+ years of experience delivering training, facilitating workshops, or supporting technology adoption initiatives.
• Strong facilitation, presentation, and communication skills with the ability to engage diverse audiences.
• Ability to develop instructor-led, virtual, and self-paced learning materials.
• Ability to build and maintain effective relationships with product champions, stakeholders, project teams, and end users.
• Knowledge of adult learning principles, instructional design practices, change enablement techniques, and learning management systems.
• Demonstrated commitment to continuous learning and the ability to quickly acquire and apply knowledge of new business processes, technologies, and digital solutions.
• Experience supporting software implementations, rollouts, or product adoption initiatives.
• Ability to gather, analyze, and communicate user feedback and adoption insights.
• Familiarity with Azure DevOps or a similar work-tracking system.
• Strong organizational, planning, problem-solving, and time-management skills with the ability to manage multiple priorities.
• Demonstrates a customer-focused, solution-provider mindset and a commitment to continuous improvement.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that’s inclusive, resilient and full of opportunity.

At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone’s needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Primary Location: Edmonton, Alberta (Corporate)

Job Title: Product Trainer and Adoption Specialist

Requisition ID: 13531