Coordinator, Business Intelligence

A unique time and place in health care philanthropy

Join one of British Columbia’s preeminent foundations driving a comprehensive campaign for transformational giving to support innovative, compassionate care across Providence and across British Columbia.

Annual Salary Range: Range $57,000 to $70,000. Typical hiring range $60,000 to $67,000
Employment Type: Permanent, Full-Time
Location: Hybrid (3 days in office per week)
Reports to: VP, Business Intelligence
Benefits: Extended Health Benefits and eligibility to participate in the BC Municipal Pension Plan

Role Overview
The Coordinator, Business Intelligence plays a key role in supporting the Foundation's fundraising operations through the accurate processing of donations, maintenance of donor data, and coordination of business intelligence and reporting activities. This position contributes to data integrity, operational efficiency, and informed decision-making by ensuring the timely administration of donor information, preparing reports, supporting continuous process improvements, and providing administrative support to the Business Intelligence team. Working collaboratively across departments, the Coordinator helps ensure the Foundation's systems, data, and processes effectively support fundraising and organizational priorities.

Key Responsibilities
• Coordinate the timely and accurate processing of charitable donations, including cash, cheques, credit cards, and other gift types within Raiser's Edge.
• Prepare, balance, and reconcile gift batches to support accurate financial processing and reporting.
• Maintain the integrity of donor information by ensuring records are accurate, complete, and up to date in the donor database.
• Prepare donations for deposit and support reconciliation activities in accordance with established internal controls and procedures.
• Generate and distribute charitable tax receipts in compliance with applicable regulatory requirements and organizational standards.
• Support the processing of digital transactions and related data administration activities.
• Assist with donor database administration, including routine maintenance, data updates, and system support.
• Coordinate the preparation of routine reports and data extracts to support fundraising, finance, and operational decision-making.
• Contribute to process documentation and participate in continuous improvement initiatives to enhance operational efficiency and data quality.
• Provide administrative support, including managing incoming mail, preparing meeting materials, recording meeting minutes, processing expense reports, filing, scanning, and responding to general inquiries.
• Collaborate with colleagues across the Foundation to support business intelligence, donor services, and operational priorities.
• Participate in process improvement initiatives and perform other related duties as required.

Qualifications & Experience
• Successful completion of a post-secondary program in business administration, information systems, data analytics, accounting, finance, computer science, or a related discipline is required.
• A minimum of 2–4 years of progressive experience in data administration, business operations, donor services, finance, reporting, business intelligence, or a related role.
• Experience maintaining databases and ensuring data accuracy, integrity, and quality in a complex business environment is required.
• Working knowledge of donor management or customer relationship management (CRM) systems, preferably Raiser's Edge, is considered an asset.
• Experience preparing reports, reconciling data, and supporting operational or financial processes is considered an asset.
• Intermediate proficiency with Microsoft Office applications, particularly Excel, as well as Outlook, Word, and PowerPoint, is required.
• Experience with reporting and data visualization tools, such as Power BI or Raiser's Edge NXT reporting, is considered an asset.

As a not-for-profit foundation entrusted with donor funds and community partnerships, the successful candidate must complete and pass a criminal background check prior to commencing employment.

To submit your application, please email your resume with cover letter to SPFcareers@phc.ca indicating the job title "Coordinator, Business Intelligence" in the subject line.

About St. Paul’s Foundation
St. Paul’s Foundation raises funds to support patients, residents, caregivers, and families at St. Paul’s Hospital and at Providence Health Care’s 19 sites across BC. Our generous donors are an essential part of Providence Health Care’s mission to deliver compassionate care, innovative research, and world-class medical training and education.

As we look back on our 130-year history – and forward to our future in the new St. Paul’s Hospital at the Jim Pattison Medical Centre – we are ready to further push the boundaries of innovation, research, and patient-centred care for the people of British Columbia and beyond. Truly, our mission and the support of our community have never been more important.
www.helpstpauls.com

All Candidates Are Welcome
Diversity, equity, and inclusion are essential to creating a great workplace. At St. Paul’s Foundation, we are fully committed to building a strong and representative team. To that end, we especially encourage applications from members of all communities who are disadvantaged on any grounds under the BC Human Rights Code, including people of colour, people of all genders and sexualities, people with disabilities, and Indigenous Peoples, who, as a result of colonization, are under-represented in positions of economic, social, and political influence and leadership.

Thank you for your interest in working with St. Paul’s Foundation. Only candidates short-listed for interviews will be contacted.