Clerk/Receptionist - Scheduling - Breast Health Centre

Requisition ID: 407790

Position Number: 20090077

Posting End Date: Open Until Filled

City: Winnipeg

Employer: Shared Health

Site: Shared Health - Breast Health Center - 100-400 Taché Ave

Department / Unit: Breast Health Centre

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 08/10/2026

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $23.664, $24.358, $25.073, $25.810, $26.567

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

The Breast Health Centre offers clients timely access to integrated breast care services and specialists. The program ensures leading edge technology, quicker response times, best practice in treatment, as well as providing education and support to clients and their families.

Position duties and responsibilities:

SCHEDULING

• Schedules clinic appointments into the computer system following established guidelines.
• Reschedule canceled clinics with short turnaround times.
• Address patient anxiety and appropriately refers to social worker or CNS as needed.
• Works closely with DI Charge Tech for daily schedule changes.
• Works closely with CCMB nursing to coordinate follow up appointments between systemic treatment cycles.
• Complies weekly and monthly statistical data for Director.
• Escalates issues to the Director as appropriate.
• Notifies CNS when patients require bridging before appts, (anticoagulation).
• Under the direction of the multidisciplinary team prioritizes and processes those with a need for immediate or less urgent appointments, assistance or referral accordingly.
• Conveys appointment information to patients.
• Instructs patients about when to attend appointments and what documentation to bring.
• Preps charts for nursing clinics.
• Transcribes (accepts) physician orders.
• Schedules appointments for off-site tests.
• Ensures all reports are available for the patient’s visit.
• Ensures information related to next visit is entered into the scheduling notepad.
• Cancels appointments when a provider is unable to be present.
• Facilitates referrals to outside agencies as requested by the multidisciplinary team.
• Prints and distributes daily appointment schedules for multidisciplinary team.
• Posts transcription and billing schedules on a daily basis.
• Enters data and scans documents into electronic medical systems (Aria and RIS).
• Assists the multidisciplinary team to ensure the care and comfort of clients, as well as routine site organization.

Experience

• Minimum of 2 years related experience.
• Experience working in an electronic medical record would be an asset.
• Experience in scheduling and working in an electronic schedule is essential and knowledge of Aria and RIS scheduling would be an asset.
• Experience maintaining records and registering patients.
• Experience with mail distribution, photocopying and faxing.
• Experience in health care would be an asset.

Education (Degree/Diploma/Certificate)

• Completion of a high school or equivalent program of studies.
• Completion of Health Certificate or equivalent program of studies.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Excellent communication skills are essential.
• Knowledge of Medical Terminology an asset.
• Minimum keyboarding speed of 30 words per minute.
• Proficiency in Microsoft Word.
• Data entry experience required.
• Experience with Microsoft Excel and Access would be an asset.
• Must have good interpersonal and organizational skills.
• Excellent problem-solving skills.
• Must be able to function effectively in a fast-moving environment with frequent interruptions.
• Ability to multi-task effectively.
• Ability to work as a team member effectively.
• Ability to maintain confidentiality.

Physical Requirements

Not Applicable

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.