Developer - IBM FileNet

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Job Description :-

Roles and Responsibilities:

The person will be responsible for IBM FileNet / Enterprise Content Management application development, enhancement, maintenance and production support activities. The role requires hands‑on experience in IBM FileNet, IBM Content Navigator, Java/J2EE and Unix, with good exposure to incident, service request and change processes using any Service Management tool.

Key Accountabilities:

• Understand business requirements, incidents, service requests and change requests related to IBM FileNet and enterprise content management applications.
• Develop, enhance, configure and support IBM FileNet based application components, repositories, workflows, document classes, metadata and security configurations as per technical design.
• Configure and support IBM Content Navigator functions such as desktops, repositories, searches, viewer behavior, teamspaces, menus and plug‑in related components as applicable.
• Develop and maintain Java/J2EE components, utilities, APIs, integrations, batch jobs and support scripts related to FileNet and Content Navigator applications.
• Perform Unix/Linux support activities including log analysis, basic shell commands, script execution, file permission checks and deployment validation.
• Troubleshoot issues related to document upload/download, search, repository access, workflow processing, viewer behavior, application errors and integration failures.
• Write and execute unit test cases, support SIT/UAT, regression testing, deployment verification and post‑production validation.
• Coordinate with technical lead, business users, application owners, infrastructure, database, middleware and vendor support teams for issue resolution.
• Prepare technical notes, configuration updates, SOPs, knowledge articles, deployment steps, release notes and support handover documents.
• Follow coding standards, secure development practices, access control, incident/change management and client delivery processes.
• Use Service Management tools such as ServiceNow, Jira, BMC Remedy or equivalent for incident, service request, problem and change tracking.
• Contribute to application stability, recurring issue reduction, knowledge transfer and continuous improvement activities.

Experience Required:

• Good communication skills and ability to interact with business users, technical teams and support stakeholders.
• Minimum good years of IT experience with hands‑on experience in IBM FileNet development, enhancement or application support.
• Experience with IBM FileNet / FileNet P8 components such as Content Platform Engine, object stores, document classes, metadata, security, workflow and search concepts.
• Hands‑on exposure to IBM Content Navigator configuration, repositories, desktops, search templates, viewer troubleshooting and plug‑in/customization support.
• Good Java/J2EE development experience including servlets, JSP, REST/SOAP web services, XML, JSON and application integration concepts.
• Working knowledge of Unix/Linux commands, log analysis, file permissions, shell scripting basics and deployment support activities.
• Experience in L2/L3 support, root cause analysis, defect fixes, minor enhancements and production issue resolution.
• Knowledge of application servers such as WebSphere, JBoss or WebLogic and basic troubleshooting of application logs, JVM and deployments is preferred.
• Good to have experience using any Service Management tool such as ServiceNow, Jira, BMC Remedy or equivalent.
• Experience in preparing technical documentation, support runbooks, release notes and knowledge articles.
• Ability to work independently, coordinate with onsite/offshore teams and deliver assigned tasks within agreed timelines.

Technical Skills:

• IBM FileNet Content Manager / FileNet P8, Content Platform Engine, object stores, document classes, metadata, security, lifecycle, workflow and search concepts.
• IBM Content Navigator administration and support including desktops, repositories, teamspaces, searches, viewers, menus and plug‑in related support.
• Java/J2EE, servlets, JSP, REST/SOAP web services, XML, JSON, APIs and enterprise application development concepts.
• Unix/Linux commands, shell scripting basics, log analysis, file system permissions and deployment validation.
• Application server awareness: WebSphere, JBoss or WebLogic, JVM basics, server logs and deployment troubleshooting.
• Database awareness, SQL basics, repository connectivity troubleshooting and coordination with DBA teams.
• Content migration, document ingestion, metadata update utilities and batch processing experience is preferred.
• Source control and delivery tools such as Git, Azure DevOps, Jenkins or equivalent tools.
• Service Management tools such as ServiceNow, Jira, BMC Remedy or equivalent for incident, service request, problem and change tracking.
• Security and compliance awareness for document repositories, access control, audit trails and enterprise content platforms.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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