Talent.com
Carrières Dynacare
Remote Call Attendant (Remote)Carrières Dynacare • Beauharnois, Quebec
Remote Call Attendant (Remote)

Remote Call Attendant (Remote)

Carrières Dynacare • Beauharnois, Quebec
4 days ago
Job type
  • Full-time
  • Remote
Job description

Description



Poste chez CannAmm


Job Title: Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are you our next Call Attendant? This position is a team member of the CannAmm Booking Team responsible for booking appointments for Occupational Health needs. The Call Attendant will interact with many of the front-line staff of other functional groups within CannAmm including MROAs, Client Care, and Collection Site Services. The position is that of a front-line-facing CannAmm employee who will be interacting consistently with company representatives, donors, and collectors. Status: Contract Full-Time (14 months)
Vacancy Type: Replacement
Number of Openings: 2Hours: 37.5 hours per week; Monday - Friday: between 8 am - 7:30 pm EDT, Saturday rotation 10 am - 6 pm EDT and Statutory holidays: 9 am - 5 pm EDTDiscipline: Customer Care Workstyle: Remote (may need to be on-site for training if needed - not mandatory)Location: Ontario, Alberta, Manitoba, British Columbia or Nova ScotiaInternal Posting Deadline: Wednesday, July 1, 2026 Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Phone Booking
    - Handle inbound/outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Web Booking
    - Action web booking requests promptly.
    - Handle outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Trouble Shooting and problem solving
    - Troubleshooting problem bookings to ensure that any issues are resolved with minimal impact on the client.
    - Must be able to identify and escalate priority issues to the correct department using the chain-of-command protocol.
  • Provide excellent Customer service and Professionalism
    - Communicate with clients, leadership and peers via both phone and email respectfully, politely and professionally
    - Responsible for maintaining the accuracy of all bookings to ensure that all proper protocols are observed and followed.
    - Maintain thorough knowledge of call center processes and adapt to changes required.
    - Maintain excellent communication with internal departments to ensure continuity when releasing information externally.
    - Maintain a low error rate.
    - Reliable attendance and prompt arrival to scheduled shifts.
  • Other Duties as assigned by the Call Centre OPS Manager/Supervisor.
What YOU bring to the role:
  • High School diploma
  • Must be flexible to meet operational requirements as the hours and weekend work vary to accommodate clients across all time zones.
  • Bilingualism is an asset.
  • Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities, and able to cope with a high-paced, stressful work environment.
  • Excellent organizational, planning, and prioritizing skills.
  • Computer/Data Entry knowledge
  • Proficient with Cantrak
  • Excellent oral and written communication skills including a good command of the English language as well as good spelling ability.
  • Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.
  • Must work effectively and professionally under minimal supervision and exercise good judgment.
Working Conditions:
  • Work from home
  • May need to be on-site for training if located in Edmonton, AB or North Bay, ON
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process.


Create a job alert for this search

Remote Call Attendant (Remote) • Beauharnois, Quebec

Similar jobs

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupHinchinbrooke, Quebec, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

On-Site Administrative Assistant Vacancy

PRINCE LOGISTIC SERVICESSaint-Antoine-Abbé, QC, CA
Full-time +1

Step into the role of Administrative Assistant with us, where flexible hours and full-time engagement are offered.Perfect for individuals with bilingual skills in English or French.This permanent p... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaHinchinbrooke, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up To $1,500/Month Playing Games

Free Cash by AlmediaTrès-Saint-Sacrement, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Personal Finance Advisor

DesjardinsOrmstown, Montérégie, CA
Full-time

As a personal finance advisor at Caisse Desjardins du Haut-Saint-Laurent, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ... Show more

 • Promoted

Engage Students as a Substitute Teacher in Inspiring Settings

New Frontiers School Board / Commission scolaire New FrontiersFranklin, QC, CA
Full-time

Step into the classroom as a substitute teacher and play a vital role in education.We invite qualified applicants, including university education students, to apply and join our educational communi... Show more

 • Promoted

English Private Tutoring Jobs Andreville

SuperprofAndreville, Quebec, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausKirkland, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausOrmstown, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Accounting Private Tutoring Jobs Dewittville

SuperprofDewittville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Remote Inside Sales - C$60,000 - C$140,000 A Year - Remote

RogersSaint-Lazare, Canada
Remote
Full-time

Seeking an Outbound Business Sales Consultant to upsell and cross-sell services to existing SMB customers, managing a structured sales process and meeting monthly targets for commission earnings. Show more

 • Promoted

Statistics Private Tutoring Jobs Dewittville

SuperprofDewittville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

English Private Tutoring Jobs Dewittville

SuperprofDewittville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

English vocabulary Private Tutoring Jobs Dewittville

SuperprofDewittville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausOrmstown, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Financial Services Representative - Ormstown

CIBCOrmstown, Montérégie, CA
Full-time

We’re building a relationship‑oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strength... Show more

 • Promoted

Remote Sales - C$60,000 - C$140,000 A Year - Remote

RogersBeaconsfield, Canada
Remote
Full-time

Experience & Qualifications:A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDICC... Show more

 • Promoted

German Private Tutoring Jobs Dewittville

SuperprofDewittville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausOrmstown, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Personal Finance Advisor Career Opportunity

DesjardinsOrmstown, Montérégie, CA
Full-time

Step into a fulfilling role as a Personal Finance Advisor with Caisse Desjardins du Haut-Saint-Laurent.Build strong relationships while guiding clients towards their financial goals with expert adv... Show more