Supervisor, Medical Panel (Administrative)

Job Location: Clinic Support Office - Edmonton Job Type: Full-Time, Hybrid Experience Level: Mid Level Schedule: Monday to Friday Daytime, Occasional Evenings and Weekends Number of Vacancies: 1 COMPANY INFORMATION:

Looking to make a difference? Looking to join an incredible team? Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That\'s a simple sentence but it says a lot. It reminds each one of us that what we do matters. JOB PURPOSE:

Reporting to the Director, Physician Services, the Medical Panel Supervisor is responsible for the development, and ongoing coordination, administration, and operational management of a designated panel of physicians and nurse practitioners (NP) to perform independent reviews of medical files. This role is responsible for overseeing a small team that will manage the full physician/NP lifecycle, including recruitment support, onboarding, panel management, physician/NP engagement, contract administration, billing coordination, and offboarding. The Medical Panel Supervisor is responsible only for the coordination of the physician/NP panel, and is not responsible for the management of the Medical Review process itself. Acting as the primary operational contact for participating physicians/NPs, the Medical Panel Supervisor works collaboratively with the Supervisor, MRP Review Team, as well as Physician Services, Operations, Finance, and clinical leadership to ensure physicians/NPs are successfully integrated into the program and receive ongoing administrative support throughout their tenure. The successful candidate will proactively manage physician/NP panel capacity (based on demand), maintain accurate physician/NP records, coordinate agreements and invoicing, support physician/NP recruitment initiatives, monitor operational readiness, and identify opportunities to improve physician/NP experience and program performance. This position plays a key role in ensuring the long-term success, sustainability, and growth of the Medical Review program. KNOWLEDGE, SKILLS AND EXPERIENCE:

Excellent interpersonal and relationship-building abilities. Exceptional written and verbal communication skills. Ability to manage multiple priorities while maintaining attention to detail. Strong problem-solving and critical thinking skills. High level of professionalism, discretion, and confidentiality. Proficiency with Microsoft Office 365 (Outlook, Excel, Word, Teams, PowerPoint). Experience with EMRs, physician/NP scheduling systems, or healthcare information systems is considered an asset but not required. Strong organizational and project coordination skills. EDUCATION / EXPERIENCE

Minimum 3–5 years of experience in project coordination, executive administration, healthcare operations, recruitment coordination, or a related role. Medical Sales / Physician Management experience is an asset We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted. Please note, AI may be used in the selection and recruitment process.

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