Bilingual Fundraising Content Officer

Applications will be accepted until 09:00 am EDT on Monday, August 10, 2026 At the core of

Doctors Without Borders/Médecins Sans Frontières (MSF)

Canada’s

identity is a commitment to medical ethics, independence, neutrality, and impartiality.We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

Impact Statement

MSF Canada’s Fundraising Department is responsible for raising private funding, predominantly from individuals, by integrated direct response campaigns, major gifts, and legacy and planning giving vehicles to support our operations in the field and our activities in Canada. The department now generates over $97 million annually and has an ambitious plan to grow as part of the 2025-2028 strategic plan. Fundraising team members are in Toronto and Montreal and work in collaboration with suppliers and vendors across Canada.

As a member of the Fundraising Department, the Fundraising Content Officer is responsible for supporting the marketing strategies to acquire, cultivate and retain donors through compelling storytelling and content creation for all direct marketing activities in both English and French. The Fundraising Content Officer will work closely with the Mass Marketing, Philanthropy and Digital Unit teams, develop content as needed, execute the annual fundraising plan and support strategic plan goals.

Our values:

Our work is guided by the humanitarian principles of impartiality, neutrality, and independence, rooted in universal medical ethics.

We bring these principles to life through the way we treat each other, work, and relate to the global MSF movement:

Respect, Integrity, Inclusion – fostering a workplace grounded in equity and belonging

Discovery, Learning, Boldness – embracing curiosity, innovation, and courageous action

Impact, Transformation, Shared Responsibility – driving meaningful change and collective accountability

These values shape our culture and guide everything we do to uphold MSF’s social mission.

MSF Canada is looking for someone who will be responsible for the following:

Research, interview sources, and develop compelling fundraising copy in English and French for various uses.

Help shape and execute content strategy for the fundraising department. Mapping content as required for fundraising appeals, campaigns and stewardship pieces. Including contributing to the development of overarching fundraising narrative and storytelling for quarterly campaigns.

Copywriting and editing in English and French for web and print to create engaging storytelling pieces and appeals – particularly for our emails, direct mail program, Dispatches (MSF's bi-annual publication), Annual report and Philanthropic proposals.

Connect with internal and global staff to proactively secure content, identify use across fundraising content strategy, as well as ensuring timely use of scheduled content packages.

Support the Fundraising Department with bilingual content creation as required to execute the fundraising strategy

Lead editorial meetings and storytelling of various fundraising campaigns.

Proactively build out a pipeline/story library of bespoke bilingual content (stories, interviews, etc.) with specific messages for donors, including monitoring developments in the movement and key projects on the PDC list, (countries, projects, themes) and designated gifts, sourcing IMS/local staff/donors to interview, creating a pipeline of highly impactful stories that can leveraged across FR donor facing materials.

The successful candidate will bring to MSF Canada:

Job-Specific Competencies

Copywriting (English and French)

Perform as the copy expert and resource for the fundraising team, including proofreading and editing of marketing materials for accuracy and consistency

Develop compelling copy and frame the case for support to inspire donors to donate, increase brand awareness, and engage donors and prospective supporters.

Produce copy for digital fundraising content and campaigns, leveraging digital marketing best practices to produce e-appeals and other digital fundraising initiatives.

Ideate, strategize, and create fundraising content for campaigns and materials across the department.

Contribute to editorial meetings and with the overall production as needed and fulfill copywriting for Dispatches and MSF's Annual Report.

Proofreading and Editing (English and French)

Write, edit, proofread, verify, and drive production of a variety of fundraising and marketing communications materials.

Ensure communications are accurate, clear, and complete; correct in terms of spelling, grammar, punctuation, and editorial standards.

Edit content for brand voice, fundraising best practices, and clarity. Work with colleagues to ensure accuracy and style; apply fundraising best practices and maintain a consistent tone and voice aligned with MSF’s brand and EDI guidelines.

Relationship building and vendor collaboration

Exceptional interpersonal and communication skills, building excellent working relationships with colleagues in MSF Canada and other offices, international mobile staff, and suppliers.

Attend regular campaign check-ins and editorial meetings to review program performance and support improvements from vendor partners. Attend key CoP meetings and share learnings back with the team.

Work alongside Fundraising colleagues, liaising with the Communications team, and other MSF Canada departments to ensure campaign integration and cross-departmental collaboration.

Collaborate with different departments and teams to stay in the loop on their content pipeline and how this can be leveraged for FR purposes – and vice versa, sharing our original stories back with other departments.

Other

Support the Fundraising Unit by taking on additional tasks as required.

Stay current with research, fundraising trends, and areas of development for content creation. Share fundraising best practices with the department.

Knowledge and Experience

Demonstrable experience in copywriting, proofreading and editing for a variety of audiences in both English and French

An aptitude for storytelling and developing creative ways to craft, adapt and deliver key messages with superior written and verbal communication for multi-media formats

Exceptional communication skills (capable of capturing tone and voice of a brand, and developing copy for a wide variety of audiences)

Strong computer skills with experience in Microsoft Office applications and databases

Experience in fundraising, marketing or digital marketing communications is an asset

Education, Certifications and Languages

Education or training in Fundraising, Communications, Marketing, or a related field

Fluency in verbal and written English and French

Working conditions:

Hybrid model: a minimum 40% presence in an MSF Canada office per week.

Regular hours Monday to Friday (9 a.m.–5 p.m., core hours 10 a.m.–3 p.m.); occasional evenings or weekends.

Open-concept office environment with modern workspace.

Salary Grade: Level 14 on the MSF Canada Salary Grid, $70,676 per year (non-negotiable)

Status: Must be legally authorized to work in Canada; MSF Canada is not in a position to support a work permit process for any applicant outside of Canada.

Benefits:

Comprehensive group insurance (health, dental, life, AD&D, prescriptions, etc.)

5% RRSP contribution (no matching required)

4 weeks’ vacation annually

Health Spending Accounts

Flexible work hours

Annual Professional Development budget

Employee & Family Assistance Program (EFAP)

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

Vacancy notice

This posting is for an existing position and is not intended to create an ongoing candidate pool for future openings. Qualified applications will be individually assessed for this role only.

AI disclosure statement

We do not use artificial intelligence (AI) to automatically screen or select candidates for interview. AI may be used in the hiring process to assist our recruitment team by:

Summarizing recruiter or hiring manager notes, and

Conducting limited keyword searches for specific job‑related criteria.

However, every application is reviewed by a qualified human to assess transferable or similar experience, regardless of any AI‑assisted preliminaries.

Safeguarding

MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.

Accessibility

Any questions or concerns regarding accommodation and accessibility may be addressed to Human Resources.

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