AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation, and customer partnership.
You will own the success of a portfolio of Canadian ISVs navigating multi-year cloud, SaaS, and AI transformation journeys. Your job is to ensure these companies don't just adopt AWS - they build competitive advantage on it. That means helping them migrate critical workloads, accelerate AI and agentic capability adoption, and translate their technology investments into measurable business outcomes.
5+ years in enterprise IT as a vendor, consultant, or technical program manager; 3+ years leading large-scale technical or engineering programs; experience with cloud architecture, migration, transformation, or modernization
#J-18808-LjbffrCustomer Success Manager (Transformation Advisor), Independent Software Vendor (ISV) • Vancouver, Metro Vancouver Regional District, Canada
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