Handle incoming and outgoing mail for the Client Service team.
File enrolments and member change requests as appropriate.
Manage the general email inbox - converting requests onto appropriate platforms.
Support the portal approvals process for standard transactions.
Complete written communications and letters to Plan Members and Plan Sponsors.
Support the month end billing cycle.
Perform accurate and timely data entry tasks while supporting various ad hoc administrative duties as needed to ensure smooth operations.
2 years of professional experience in the group benefits industry (claims group administration)
2 years of professional experience working in a client focused environment with commitment to service excellence.
Completion of post-secondary education or an equivalent combination of relevant education and experience.
Bilingual fluency in both French and English is preferred and considered a strong asset.
Excellent problem solving and troubleshooting skills.
Professional and effective communication skills both written and verbal.
The ability to multi-task and prioritize to meet client and internal needs.
Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits retirement wealth wellness and human resource solutions. Our experts and solutions serve over 20000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees members and stakeholders.
We are committed to providing an inclusive accessible environment where all employees and clients feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to .
The base salary for this position is between $50000 - $55000 annually.
This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus commission). The actual base salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are selected to move forward in our recruitment process the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.
Required Experience:
Unclear Seniority
Client Service Administrator • Winnipeg, Manitoba, Canada
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