Hotel General Manager - Super 8, Fort Nelson

Holloway Lodging Corporation, a wholly-owned subsidiary of Clarke Inc. (TSX: CKI),is one of Canada’s largest lodging companies. Holloway operates and provides management services to 20 hotels under internationally recognized brands such as Holiday Inn®, Travelodge®, Super 8®, DoubleTree by Hilton®, Best Western®, Days Inn®, and Quality Inn and Suites ®. For more information, please visit our website at https://hlcorp.ca/.

The Super 8 Fort Nelson is close to all of the natural beauty that British Columbia has to offer! This hotel is located near many provincial parks and the areas top attractions. The hotel has 142 rooms and suites and also offers a well-equipped fitness centre and a fully equipped business center.

Reporting to the Regional Director of Operations, the General Manager is responsible for the hotel’s success! This means critically managing and achieving the best financial performance possible, while simultaneously maintaining excellent customer service levels, high employee engagement and managing risk and the hotel’s professional reputation.

The successful candidate will be an entrepreneurial, results focused, hands-on leader, who takes full ownership for the performance of the hotel. They will be a forward-thinking leader who is constantly and critically evaluating what is required for sustainable success and executing that vision.

Responsibilities include, but are not limited to, the following functions:

• Lead, direct and manage all hotel operations.
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
• Ensure the implementation and maintenance of all company practices and standards (purchasing, accounting, human resources, hotel operations, etc.).
• Implement and maintain a guest service and cleanliness and preventative maintenance program.
• Mentor, train and develop hotel management personnel.
• Oversee revenue management, sales and marketing initiatives to drive hotel profitability.
• Recruit, interview, train, coach and motivate employees.
• Prepare annual capital, property budgets, cash flow and outside/inside sales and marketing plans to accurately achieve required operating results.
• Analyze financials to drive revenues, future profitability and maximum return on investment.
• Manage risk and the hotel’s professional reputation.
• Build a culture of decisive, and results focused leaders, who are open-minded to change and take ownership for their actions and performance.
• Create specific, measurable, achievable, realistic, and timely action plans to drive a culture of high performance and exceptional guest service.
• Be an advocate for employee engagement and Health and Safety in the workplace.
• Perform any other job-related duties as assigned.

The successful candidate will possess the following qualifications:

• A minimum of 5 years related Hotel management experience.
• College/university diploma from a recognized hospitality program an asset.
• Proven track record of effectively handling multiple projects and deadlines simultaneously as well as ability to work at a high level of productivity in a fast-paced, environment.
• Strong written and verbal communication skills, including the ability to present insight and actionable recommendations in a concise and confident manner.
• Collaborative and flexible, with the ability to foster a positive team environment.
• Strong change management and project management skills.
• Extremely organized and detail oriented.
• Proficient in Microsoft Office.

Thank you for your interest in Holloway Lodging Corporation. Only those who are selected for an interview will be contacted. If you are selected for an interview, please let us know of any accommodations that may be required in the interview process.

Job Types: Full-time, Permanent

Pay: From CA$68,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Ability to commute/relocate:

• Fort Nelson, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Hotel General Manager: 2 years (preferred)

Work Location: In person