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HCLTech
Cloud Operations / Systems EngineerHCLTech • Vancouver, BC, Canada
Cloud Operations / Systems Engineer

Cloud Operations / Systems Engineer

HCLTech • Vancouver, BC, Canada
9 days ago
Job type
  • Full-time
Job description

About the Role

We are looking for a skilled Cloud Operations / Systems Engineer with 5–8 years of experience to support enterprise cloud infrastructure and mission-critical hybrid environments.

This role plays a key part in ensuring platform stability, operational continuity, and infrastructure reliability across large-scale environments.

🔧 Key Responsibilities

Cloud Infrastructure Operations

  • Manage and support enterprise production and lab environments
  • Ensure availability, stability, and compliance with infrastructure standards
  • Perform configuration management, patching, and system updates

Patch Management & Servicing

  • Execute patch deployments and firmware upgrades
  • Validate servicing cycles and perform post-implementation checks
  • Ensure alignment with enterprise security and compliance standards

Monitoring & Systems Reliability

  • Monitor infrastructure across compute, storage, and virtualization layers
  • Conduct health checks and performance analysis
  • Identify risks, anomalies, and opportunities to improve system resilience

Incident Management & Troubleshooting

  • Manage Incidents (ICM) and defects via Azure DevOps (ADO)
  • Perform root cause analysis (RCA)
  • Analyze logs, telemetry, and infrastructure alerts

Infrastructure & Hardware Support

  • Monitor hardware health and firmware status
  • Support diagnostics, remediation, and maintenance tracking
  • Ensure overall infrastructure stability and continuity

🛠️ Required Skills

  • Strong experience in Cloud Infrastructure Operations
  • Knowledge of Windows and/or Linux systems administration
  • Hands-on experience with Azure DevOps (ADO) and Incident Management (ICM)
  • Experience in patch management and release servicing
  • Exposure to virtualization and hybrid cloud environments
  • Strong monitoring, troubleshooting, and diagnostic skills

🌟 What We’re Looking For

✔️ Strong ownership and accountability mindset

✔️ Advanced analytical and troubleshooting skills

✔️ Experience working in mission-critical environments

✔️ Excellent communication and documentation skills

✔️ Continuous learning mindset (automation / AI-driven operations preferred)

🎯 Why Join Us

  • Work on large-scale enterprise cloud environments
  • Be part of high-impact, mission-critical operations
  • Opportunity to grow within a global technology organization

📩 Interested? Apply now or reach out directly!

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Cloud Operations / Systems Engineer • Vancouver, BC, Canada

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