Specialist, Communications

We're inspired by the vision of a world free of multiple sclerosis (MS). MS is a neurological disease of the central nervous system (brain, spinal cord) and Canada has one of the highest rates of MS in the world. People affected by MS are at the heart of our work and our mission is to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We collaborate with researchers, donors, partners, volunteers, people living with MS, caregivers, and health professionals to drive progress forward and make meaningful impact. Whether improving the lives of Canadians today or supporting groundbreaking research to end MS tomorrow, we work together as a community—and you can be a part of that.

Our team is looking to fill a current vacant position of Specialist, Communications. This is a full-time position working 35 hours per week anywhere in Canada. Please apply by August 16, 2026.

Discover. Innovate. Act

We are guided on the journey to end MS through discoveries, innovation, and collective action. This strategy connects the MS community through our common goal of a world free of MS. Together, we work to advance treatment and care, enhance well-being, understand, and halt disease progression and ultimately prevent MS.

To learn more about MS Canada, the impact we make, and what makes this a great place to work, we encourage you to visit www.mscanada.ca.

The impact you will have:

The Specialist, Communications works cross-functionally to guide and execute communications plans aligned with the needs and priorities of the MS community. This role enables staff and volunteers to promote public awareness, manage public reputation, and drive community engagement.

Key Areas of Impact:

• Plays a lead role in enhancing the organization’s e-newsletter strategy and is responsible for the monthly delivery of the nationwide e-newsletter through cross-functional collaboration with portfolio leads and the marketing and communications team.
• Leads the development and execution of communications plans and tactics in collaboration with key staff and/or volunteers, ensuring alignment with organizational priorities and clear, audience-centered messaging across channels.
• Partners with staff and/or volunteers to guide and support communications initiatives through writing, editing, and messaging support across channels, ensuring alignment with brand standards, messaging, and audience needs.

Requirements

Our ideal candidate has:

• 1 - 3 years of experience in communications, marketing, media, and/or public relations.
• Excellent communication skills and a collaborative mindset, with the ability to engage diverse audiences and create meaningful connections within the MS community.
• Experience in communications planning, including leading and executing communications campaigns
  and tactics.
• Experience writing and executing email communications and/or e-newsletters for large audiences, including drafting copy, reviewing and approving content, and analyzing performance metrics.
• Experience writing and editing communications for internal and external audiences, such as speaking notes, messaging support, and community-facing content.
• Strong writing skills with the ability to adapt tone and messaging for different audiences and channels.
• Strong project management and organizational skills, with the ability to manage multiple priorities, meet deadlines, and coordinate communications projects from planning through execution.
• Familiarity with Marketing Cloud or other email marketing platforms is considered an asset.
• Experience working in a nonprofit, fundraising, or event environment is considered an asset.
• Availability to work the occasional weekend and evenings; potential for occasional travel across Canada.

Benefits

What we offer

At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:

• Starting salary within the range of $55,000-$60,000
• Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,
• Opportunity to secure your financial future with retirement plan matching,
• Investment in your professional growth and development,
• Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,
• Support work life balance through flexible schedules and hybrid work arrangements

Don't meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every qualification. We’re committed to building a diverse, inclusive, and authentic workplace—so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required.

We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.

As part of our recruitment process, we use AI-enabled tools to assist with summarizing applicant information and anonymizing applications. This helps reduce potential bias and ensures a fair and consistent experience for all candidates. At no stage does AI determine recruitment outcomes. Final hiring decisions are always made by our hiring teams.

All positions at MS Canada will require a background check in compliance with our Screening Measures Policy.