Insurance Services Representative VII (BCGEU) Chieftain Centre

Please note that schedules may include weekends as branch hours vary by location. Before applying please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2300 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As an Insurance Service Representative VII you will provide expert advice and personalized service to members seeking personal lines and AutoPlan insurance products ensuring a seamless and efficient client experience. You will prepare quotes support both new and existing clients and actively contribute to business growth through cross-selling and referrals. This role plays a key part in delivering community-focused insurance solutions that balance profitability with member well-being and were looking for a client-focused professional with strong communication skills and a sales mindset who thrives in a fast-paced service-oriented environment.

This is a Part-time Permanent role based at our Chieftain Centre Community Branch (Branch 81) and will report directly to the Manager SquamishInsurance.

How Youll Make an Impact:

• Preparing quotes and providing advice on personal lines and AutoPlan insurance products for new and existing clients
• Supporting members with insurance inquiries while delivering efficient and high-quality service
• Cross-selling additional insurance products and services to grow agency business
• Referring members to appropriate products and services through internal referral systems
• Managing administrative tasks such as processing ICBC transactions deposits and documentation
• Maintaining organized insurance and office supplies and supporting day-to-day branch operations
• Ensuring compliance with regulatory requirements policies and established service standards
  

What Youll Bring to the Team:

• Post-secondary education or diploma in a related discipline
• 2 years of experience in insurance services sales or a related client-facing environment
• Foundational knowledge of insurance underwriting processes
• Strong understanding of insurance products services and industry practices
• Demonstrated communication and interpersonal skills to effectively support member needs
• Experience working with policies procedures and compliance standards
• Valid drivers license
  
  

Extra Skills That Set You Apart:

• Experience with AutoPlan or ICBC transactions
• Proven ability to meet or exceed sales targets in an insurance or financial services environment
• Familiarity with credit union products or member-based service models
  
  

Youll Thrive Here If You Are:

• Member-Focused Passionate about delivering exceptional service and building trusted relationships with members
• Collaborative Enjoy working with cross-functional teams to achieve shared goals
• Detail-Oriented Able to manage administrative processes with accuracy and compliance
• Results-Driven Motivated to grow business through proactive sales and referrals
  

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.


What Youll Earn:

This role offers a starting salary of $26.13 per hour. Base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Chief

Employment Type : Hourly
Experience: years
Vacancy: 1