Operations Analyst

Are you a data-driven problem solver who thrives on turning complex operational challenges into streamlined user-friendly solutions The City of Edmontons Mobility Infrastructure Services section in the Parks and Roads Services branch is looking for an Operations Analyst to lead the charge in resource planning and process this role you wont just analyze data; you will bridge the gap between technical systems and field operations ensuring our teams have the labor equipment and materials they need to serve our community effectively. Joining a team committed to excellence and safety you will play a pivotal part in shaping how we maintain the citys vital infrastructure.

Reporting to the Supervisor of MIS Planning our primary mission is to design and implement scalable tools that improve the accuracy and efficiency of resource management. By developing an intimate understanding of day-to-day field activities you will create forecasting models and trend analyses that directly impact operational effectiveness. This position requires a knack for independent research creativity and a passion for continuous improvement. Individuals with direct operational and advanced SAP Plant Maintenance experience will excel in this role leveraging technical knowledge to create valuable resourcing tools.

What will you do

• Lead complex planning initiatives to modernize service delivery and improve system processes across the section
• Design build and maintain sophisticated user-friendly resourcing tools that visualize real-time resource allocations and forecasting
• Analyze historical performance data to identify trends proposing strategic adjustments to budgeting and planning approaches
• Conduct regular audits of material inventory and labor pools ensuring alignment between SAP records and actual field usage
• Oversee SAP Plant Maintenance data audits and updates of resource rates and material inventory adjustments
• Collaborate with diverse internal teams including Finance Procurement and Business Analytics to resolve tactical business problems
• Facilitate workshops and engagement sessions with field leaders to identify and solve resource management challenges
• University degree in science engineering business administration statistics mathematics commerce or related discipline
• Four (4) years of direct experience in financial project management and/or resource scheduling/planning support for field operations supplemented by at least two (2) years of hands-on SAP Plant Maintenance expertise

Assets:

• Advanced proficiency in SAP ERP (Plant Maintenance)

Skills required for success:

• Advanced technical proficiency allows you to navigate and update complex databases and ERP systems like SAP with ease
• Proven experience working with field operations; can clearly articulate how labour equipment materials and contractors are utilized to execute maintenance and operations services
• Experience using resource scheduling software or systems
• Procurement experience
• Experience facilitating working groups and presenting to internal collaborators
• A keen eye for detail ensures that you proactively validate data and maintain the integrity of resource plans
• Strategic thinking enables you to assess risks and align internal measures with broader organizational priorities
• Strong communication skills help you translate highly technical information into clear persuasive recommendations for diverse audiences
• Exceptional emotional intelligence allows you to build sustaining partnerships with collaborators and effectively implement change
• Systems thinking provides you with the ability to see how individual resource components impact the entire operational lifecycle
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion

Conditions of Employment:

• Candidates are required to hold a valid Alberta Class 5 drivers license (or provincial equivalent) or higher. Candidates will be required to arrange their own transportation and where appropriate will be reimbursed in accordance with City of Edmonton policy. This may require the candidate to obtain business-use auto insurance
• Applicants may be tested

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 1 permanent full-time position

Hours of Work: 33.75 hours per week

Salary Range: $51.6110 - $65.218 (Hourly); $90925.68 - $114897.81 (Annually)

Recruitment Consultant: PO/SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

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Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Hourly Salary Salary: 51 - 65