Talent.com
Dyna Care
Remote Call Attendant (Remote)Dyna Care • Dartmouth, Nova Scotia
Remote Call Attendant (Remote)

Remote Call Attendant (Remote)

Dyna Care • Dartmouth, Nova Scotia
10 days ago
Job type
  • Full-time
  • Remote
Job description

Description



Position at CannAmm


Job Title: Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are you our next Call Attendant? This position is a team member of the CannAmm Booking Team responsible for booking appointments for Occupational Health needs. The Call Attendant will interact with many of the front-line staff of other functional groups within CannAmm including MROAs, Client Care, and Collection Site Services. The position is that of a front-line-facing CannAmm employee who will be interacting consistently with company representatives, donors, and collectors. Status: Contract Full-Time (16 months)
Vacancy Type: Replacement
Number of Openings: 1Hours: 37.5 hours per week; Monday - Friday: between 8 am - 7:30 pm EDT, Saturday rotation 10 am - 6 pm EDT and Statutory holidays: 9 am - 5 pm EDTDiscipline: Customer Care Workstyle: Remote (may need to be on-site for training if needed - not mandatory)Location: Ontario, Alberta, Manitoba, British Columbia or Nova ScotiaInternal Posting Deadline: Wednesday, July 1, 2026 Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Phone Booking
    - Handle inbound/outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Web Booking
    - Action web booking requests promptly.
    - Handle outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Trouble Shooting and problem solving
    - Troubleshooting problem bookings to ensure that any issues are resolved with minimal impact on the client.
    - Must be able to identify and escalate priority issues to the correct department using the chain-of-command protocol.
  • Provide excellent Customer service and Professionalism
    - Communicate with clients, leadership and peers via both phone and email respectfully, politely and professionally
    - Responsible for maintaining the accuracy of all bookings to ensure that all proper protocols are observed and followed.
    - Maintain thorough knowledge of call center processes and adapt to changes required.
    - Maintain excellent communication with internal departments to ensure continuity when releasing information externally.
    - Maintain a low error rate.
    - Reliable attendance and prompt arrival to scheduled shifts.
  • Other Duties as assigned by the Call Centre OPS Manager/Supervisor.
What YOU bring to the role:
  • High School diploma
  • Must be flexible to meet operational requirements as the hours and weekend work vary to accommodate clients across all time zones.
  • Bilingualism is an asset.
  • Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities, and able to cope with a high-paced, stressful work environment.
  • Excellent organizational, planning, and prioritizing skills.
  • Computer/Data Entry knowledge
  • Proficient with Cantrak
  • Excellent oral and written communication skills including a good command of the English language as well as good spelling ability.
  • Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.
  • Must work effectively and professionally under minimal supervision and exercise good judgment.
Working Conditions:
  • Work from home
  • May need to be on-site for training if located in Edmonton, AB or North Bay, ON
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process.


Create a job alert for this search

Remote Call Attendant (Remote) • Dartmouth, Nova Scotia

Similar jobs

Travel RN Telemetry – 7-Week Nova Scotia Assignment

Mimak Care CorporationNS, CA
Full-time

A healthcare provider is seeking a Registered Nurse (RN) for a 7-week travel assignment in Nova Scotia.The ideal candidate will work 12-hour shifts and deliver high-quality patient care in emergenc... Show more

 • Promoted

Remote Market Research Assistant – Earn Up to $50/Task

Occupons QuebecNew Gabriel, NS, Canada
Remote
Part-time

Compensation: Up to $50 per task.We are seeking individuals to complete small, remote market research tasks from home.Your insights help shape future products, services, and public trends.All tasks... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Halifax, NS, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

 • Promoted

Home Health RN: Autonomy, Travel & Community Impact

VON Canada (Nova Scotia)NS, CA
Full-time

A leading health care provider in Nova Scotia is looking for a part-time Registered Nurse to deliver medical care to various age groups in community settings.The role requires a valid driver's lice... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingEast Hants, Nova Scotia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausHalifax, NS, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Work At Home Market Research Panel. Ideal For Receptionist Or Typist.

AFG IncHalifax, Canada
Remote
Part-time

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research oppo... Show more

 • Promoted

Remote Inside Sales - C$60,000 - C$140,000 A Year - Remote

RogersHalifax, Canada
Remote
Full-time

Remote Sales Representative for Rogers, engaging with SMB customers via calls to upsell internet, wireless, and cable services. Show more

 • Promoted

English Private Tutoring Jobs Duncans Cove

SuperprofDuncans Cove, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide

The Borgen Projecteast hants, NS, Canada
Remote
Part-time +1

Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe... Show more

 • Promoted

Remote Mortgage Agent & Broker — Training + Commission

8Twelve Mortgage CorporationHalifax, Halifax County, Canada
Remote
Full-time

A leading mortgage firm in Canada is seeking an Experienced Offsite Mortgage Agent/Broker to join their team and support clients through the mortgage process.The role is focused on driving sales an... Show more

 • Promoted

Senior Life Underwriter - C$65,850 - C$109,750 A Year - Remote

ManulifeDartmouth, Canada
Remote
Full-time

Seeking a Senior Life Underwriter to conduct risk assessment, collaborate with sales teams, and maintain strong client relationships.Requires 3 years of experience and specific underwriting authority. Show more

 • Promoted

Designated Program Admin Officer — Grants & Community

Government of Nova Scotia, ns, canada, ns, Canada
Full-time

A governmental authority in Nova Scotia is seeking a Program Admin Officer 3 (Designated).In this role, you will facilitate community engagement, promote governmental programs, and support the Afri... Show more

 • Promoted

Assurance & Advisory Manager — Remote Audit Leadership

Baker Tilly Canada CooperativeNS, CA
Remote
Full-time +1

A leading advisory firm in Dartmouth, NS is seeking an Assurance and Advisory Manager to lead audit engagements and mentor team members.The ideal candidate will have over 4 years of experience in a... Show more

 • Promoted

Statistics Private Tutoring Jobs Duncans Cove

SuperprofDuncans Cove, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Remote Appointment Setter - 60k / Year

Spade RecruitingEast Hants, Nova Scotia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaBedford, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Regional Financial Advisor - Atlantic Canada

CU Financial ManagementNS, CA
Remote
Full-time

A financial services company in Atlantic Canada is seeking a passionate Regional Financial Advisor to provide virtual financial guidance.As part of the CU Wealth Essentials team, you will support m... Show more

 • Promoted

Regional Financial Advisor (Virtual)

CU Financial ManagementNS, CA
Full-time

People-Oriented Leader & Strategic Operations Manager at CU Financial Management Ltd.Whether you’re just starting out, building your wealth, running a business, planning for retirement or want to l... Show more

 • Promoted

Remote Mortgage Agent & Broker — Commission-Only

8Twelve Mortgage CorporationHalifax, Halifax County, Canada
Remote
Full-time

A mortgage financial services provider is looking for a motivated Offsite Mortgage Agent/Broker.This remote role offers hands-on training, ongoing support, and a competitive commission structure.Id... Show more