Manager of Human Resources

Status: Full-Time, Permanent

Vacancies: One

FTE: 1.0

Schedule: Monday - Friday, 8:30 a.m. - 4:30 p.m.

Location: Calgary Zone

Work model: Primarily work from home

Benefits: Yes

The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. As a Primary Care Network, we work alongside hundreds of family doctors (our members) to support the patient-doctor relationship and provide programs and services at no cost to doctor or patient.

As the Manager of Human Resources (HR), you’ll plan, direct, and implement all aspects of the CWC PCN’s HR strategy to align with business objectives. You’ll lead and provide oversight to the HR team in operating talent acquisition, total rewards, learning and development, organizational change and development, employee relations, performance management, occupational health and safety, engagement and retention, and HR technology and analytics.

This role is primarily a work-from-home position with occasional in-person responsibilities; therefore, the successful candidate must be located within the Calgary Zone or the surrounding area (e.g., Chestermere, Airdrie, etc.).

Responsibilities

• Manage and ensure the efficient day-to-day delivery of HR services and processes across the organization.
• Establish and maintain ongoing partnerships with clients (CWC PCN leadership and management) and provide advice based on best practices, policies, and employment law.
• Act as a key contact for the HRIS system (UKG) relationship; maintain expertise in the functionality of the UKG HR Information System.
• Work with business units to analyze and forecast needs, identify critical talent gaps, and develop and implement appropriate strategies for talent acquisition, engagement, development, and retention.
• Support the annual market compensation review and salary structure adjustment process, and the comprehensive triennial market survey and job evaluation process.
• Lead the annual compensation and benefits entitlements allocation process and communication of total rewards packages to employees including preparation of total rewards statements.
• Lead the job evaluation and salary structure placement process for all new and updated roles.
• Act as key contact for the benefits provider relationship and all group benefits programs.
• Support internal and external learning and development initiatives, including the design, delivery, and oversight of programs to ensure alignment with organizational values and visions.
• Oversee the resolution of sensitive and complex employee issues.
• Continually monitor legal and regulatory developments in employment law and update policies and procedures.
• Lead and oversee the CWC PCN’s Occupational Health & Safety (OHS) Management System including policies, procedures, training, and documentation that meet or exceed legislative requirements.
• In collaboration with the department director, develop and manage the annual budget for the department.
• Oversee performance management processes through annual reviews and ongoing performance discussions.
• Lead the full employee lifecycle for direct reports, including recruitment, onboarding, performance management, development, recognition, and timely resolution of performance concerns.
• Lead the design, development, implementation, and operation of departmental program offerings using project and change management methodologies, ensuring alignment with business objectives.

Requirements

Education: A bachelor’s degree in Human Resources or a related field is required.

Experience: The following experience is required:

• A minimum of six years’ progressive Human Resources experience in a generalist or business partner capacity, with increasing levels of responsibility.
• A minimum of two years’ experience leading a team and accountable for all aspects of people leadership, including performance management, coaching, employee development, and employee relations.

The following experience is an asset:

• A minimum of two years’ experience supporting a remote, dispersed workforce.
• A minimum of one year of payroll experience.

Equivalencies of education and experience may be considered.

Certification: CPHR designation is required. Prosci change management certification is an asset.

Technical: Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams). Proficiency in HRIS systems (UKG).

Background check: A clear Criminal Background check is required to start.

Why work for us?

We have been recognized as an Alberta Top 85 Employer for 2026. The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.

Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, health spending/wellness account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities.

The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment.

How to apply

To apply for this position, please submit your application to the posting on the CWC PCN’s website. When you apply, please include the following:

• Resume
• Cover letter

Due to the high volume of applications we receive, only those who apply through the CWC PCN’s website will be moved forward in the recruitment process. This is a necessary step as we require important information from our application form.

Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based. We invite applicants of all racial and ethnic backgrounds, ancestry, religious beliefs, gender/gender identity, sexual orientation, age, family/marital status, and physical and mental disabilities.

The CWC PCN welcomes and encourages applications from persons with disabilities or those needing an accommodation based on any other protected ground. Accommodations are available upon request for candidates participating in the selection process. To request an accommodation, please email careers@cwcpcn.com.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Posting will remain open until 4:00 p.m., August 12th, 2026.