Talent.com
Dyna Care
Remote Call Attendant (Remote)Dyna Care • Sorel-Tracy, Quebec
Remote Call Attendant (Remote)

Remote Call Attendant (Remote)

Dyna Care • Sorel-Tracy, Quebec
9 days ago
Job type
  • Full-time
  • Remote
Job description

Description



Position at CannAmm


Job Title: Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are you our next Call Attendant? This position is a team member of the CannAmm Booking Team responsible for booking appointments for Occupational Health needs. The Call Attendant will interact with many of the front-line staff of other functional groups within CannAmm including MROAs, Client Care, and Collection Site Services. The position is that of a front-line-facing CannAmm employee who will be interacting consistently with company representatives, donors, and collectors. Status: Contract Full-Time (16 months)
Vacancy Type: Replacement
Number of Openings: 1Hours: 37.5 hours per week; Monday - Friday: between 8 am - 7:30 pm EDT, Saturday rotation 10 am - 6 pm EDT and Statutory holidays: 9 am - 5 pm EDTDiscipline: Customer Care Workstyle: Remote (may need to be on-site for training if needed - not mandatory)Location: Ontario, Alberta, Manitoba, British Columbia or Nova ScotiaInternal Posting Deadline: Wednesday, July 1, 2026 Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Phone Booking
    - Handle inbound/outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Web Booking
    - Action web booking requests promptly.
    - Handle outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Trouble Shooting and problem solving
    - Troubleshooting problem bookings to ensure that any issues are resolved with minimal impact on the client.
    - Must be able to identify and escalate priority issues to the correct department using the chain-of-command protocol.
  • Provide excellent Customer service and Professionalism
    - Communicate with clients, leadership and peers via both phone and email respectfully, politely and professionally
    - Responsible for maintaining the accuracy of all bookings to ensure that all proper protocols are observed and followed.
    - Maintain thorough knowledge of call center processes and adapt to changes required.
    - Maintain excellent communication with internal departments to ensure continuity when releasing information externally.
    - Maintain a low error rate.
    - Reliable attendance and prompt arrival to scheduled shifts.
  • Other Duties as assigned by the Call Centre OPS Manager/Supervisor.
What YOU bring to the role:
  • High School diploma
  • Must be flexible to meet operational requirements as the hours and weekend work vary to accommodate clients across all time zones.
  • Bilingualism is an asset.
  • Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities, and able to cope with a high-paced, stressful work environment.
  • Excellent organizational, planning, and prioritizing skills.
  • Computer/Data Entry knowledge
  • Proficient with Cantrak
  • Excellent oral and written communication skills including a good command of the English language as well as good spelling ability.
  • Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.
  • Must work effectively and professionally under minimal supervision and exercise good judgment.
Working Conditions:
  • Work from home
  • May need to be on-site for training if located in Edmonton, AB or North Bay, ON
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process.


Create a job alert for this search

Remote Call Attendant (Remote) • Sorel-Tracy, Quebec

Similar jobs

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSorel-Tracy, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSaint-Pie, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Saint-Hyacinthe, QC, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupMaskinongé, Quebec, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Remote Data Entry Specialist - Up To $150 An Hour - Part Time - Remote

FocusGroupPanelSaint-Roch-De-Richelieu, Canada
Remote
Part-time

Remote Data Entry Specialist needed for part-time, flexible hours.Requires internet, computer/mobile device, and data entry skills. Show more

 • Promoted

English Private Tutoring Jobs Louiseville

SuperprofLouiseville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausLouiseville, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausLouiseville, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

BANKING ADVISOR

National Bank of CanadaLouiseville, QC, CA
Full-time

A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleague... Show more

 • Promoted

Commis Aux Pièces

Advance Auto PartsLouiseville, QC, CA
Full-time

Vous souhaitez combiner votre passion pour l’automobile avec votre désir d’offrir le meilleur service à la clientèle? Nous avons ce qu’il vous faut.Chez CARQUEST, notre objectif est d’être le meill... Show more

 • Promoted

ESL Private Tutoring Jobs Louiseville

SuperprofLouiseville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Biology Private Tutoring Jobs Louiseville

SuperprofLouiseville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaSaint-Léon-Le-Grand, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Shop, Deliver, Earn Cash - Instacart

Instacart ShoppersLouiseville, QC, CA
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Be your Own Boss - Shop and Deliver

Instacart ShoppersLouiseville, QC, CA
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide

The Borgen Projectsaint léon- e grand, QC, Canada
Remote
Part-time +1

Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe... Show more

 • Promoted

Remote Home Financing Advisor: Unlimited Earnings

ScotiabankSaint-Hyacinthe, Montérégie, CA
Remote
Full-time

A leading financial institution is seeking a passionate Home Financing Advisor in Drummondville to build lasting client relationships and provide tailored mortgage advice.Ideal candidates will have... Show more

 • Promoted

Global Remote Recruiter | Earn $3k-$11k per Placement

RecXchangeSorel-Tracy, Montérégie, CA
Remote
Full-time

A leading recruitment platform is offering an exciting opportunity for remote recruiters to join their global collaboration system.Recruiters can earn between $3,000 and $11,000 per successful plac... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupLouiseville, Quebec, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Global Remote Recruiter Focusing on Candidate Placement Opportunities

RecXchangeSaint-Hyacinthe, Montérégie, CA
Remote
Part-time

Unlock a world of recruitment possibilities with this remote role.Earn $3,000-$11,000 per placement and focus solely on finding great candidates.As a Remote Recruiter, you'll have access to live gl... Show more