Business Analyst - EDI

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. Creation Technologies is a leading global electronics manufacturing services (EMS) provider. Our 14 business units span across four countries and many customers. We are seeking a highly experienced and strategic Senior EDI Architect to join our team. In this role, you will be the primary technical authority for our Electronic Data Interchange (EDI) strategy and infrastructure. You will be responsible for designing, implementing, and managing robust data exchange solutions that connect Creation Technologies with our global customer and vendor base. This role requires a deep technical mastery of EDI platforms, specifically Oracle and Cleo, alongside a strong understanding of supply chain business processes. The successful candidate will lead the architectural vision for our B2B integrations, ensuring scalability, security, and seamless data flow across our enterprise ecosystem.

This is a hybrid role and requires being on‑site 2‑3 days per week.

Responsibilities

• Define and maintain EDI communications & design, ensuring the architecture supports global scalability and high availability across all business units.
• Lead the end‑to‑end design and deployment of complex EDI integrations using Oracle EDI modules, Oracle integration cloud (OIC) and Cleo Integration Cloud (CIC).
• Manage and optimize communication protocols (AS2, SFTP, HTTPS, API) and oversee the onboarding of new trading partners (customers and suppliers).
• Collaborate with IT developers and ERP specialists to integrate EDI workflows with ERPs like Oracle, ensuring data integrity across the transactions.
• Oversee the creation and maintenance of complex EDI maps (X12, EDIFACT) and translation rules to meet diverse partner requirements.
• Conduct thorough analysis of existing EDI processes to identify latencies or manual touchpoints, implementing automated solutions to improve operational efficiency.
• Lead the development of comprehensive test plans and coordinate User Acceptance Testing (UAT) for all new partner integrations or system upgrades.
• Provide Tier 3 technical support for EDI failures and mentor junior analysts/developers on EDI best practices and standards.

Personal Characteristics

Exceptional ability to troubleshoot complex integration failures and design long‑term architectural fixes rather than temporary patches. Advanced ability to translate technical EDI concepts into business language for stakeholders and executives. Proven track record of building trusting relationships with cross‑functional teams, including Supply Chain, Finance, and IT. Ability to work with a high degree of accuracy, specifically regarding data mapping and compliance with global messaging standards. Self‑motivated individual who thrives on autonomy and takes ownership of the entire B2B integration lifecycle. Comfortable working in a fast‑paced EMS environment with shifting priorities and diverse customer requirements.

Qualifications & Skills

• Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent experience in related field.
• 5+ years of experience in EDI architecture and development.
• Extensive hands‑on experience with either Oracle EDI/E‑Business Suite and Cleo (CIC) is required, experience with both is preferred.
• Deep knowledge of EDI standards (ANSI X12, EDIFACT) and communication protocols (AS2, FTP/S, API).
• Prior experience in the EMS (Electronics Manufacturing Services) or High‑Tech Manufacturing industry is a must.
• Strong grasp of supply chain business processes, including Demand Planning, Manufacturing Operations, and Intercompany transactions.
• Familiarity with SQL, XML, and JSON; experience with ERP‑integrated EDI is essential.
• Understanding of secure data transmission standards and B2B security best practices.

Compensation

In accordance with pay transparency regulations, the anticipated starting salary for this position ranges from $100k-$115k CAD annually. Full‑time employees are also eligible for performance‑based bonuses and a range of benefits. Please note that this salary range is not guaranteed, and the final offer may vary based on experience, education, location, and shift. Additionally, the benefits and programs available may differ depending on the hire date, schedule type, and hours worked.

Benefits

Full‑time employees are also eligible for performance‑based bonuses and a range of benefits.

Equal Opportunity

Creation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Accommodations

If you require any accommodations to complete the application process or need the job posting in an alternative format, please email Accessibility@creationtech.com. You will be connected with our Talent Acquisition team. If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.

Mandates

Canada: Title for the position will be in accordance with applicable national and local laws.

3,000+ Industry all‑stars. Entrepreneurial thinkers. Thoughtful collaborators. Bold problem‑solvers. Passionate change‑makers. Creation fosters a community of commitment, comradery, integrity, and inclusion. At our core, we know it’s our people who make us a leading Global Electronic Manufacturing Services provider. That’s why Creation genuinely invests in our people, instilling family‑like values and a diverse, dynamic, and rewarding work environment where people learn, work, and grow together. Creation truly cares, inspiring employees to grow, develop and advance their careers. At Creation, we pride ourselves in our people, our culture, and our corporate purpose, it’s rooted in everything that we do.

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