Talent & Recruitment Coordinator

Please apply at:
https://isarta.com/jobs/?utm_source=IND&job=120641

Position: Talent & Recruitment Coordinator

Location: Hybrid, with 2-3 days a week in office (in Mt Pleasant, Vancouver)

Salary: $55,000 - $60,000 based on experience,

• bonus

Extras: Extended health benefits after probation, 3 weeks paid vacation prorated to your start date, 36 hour work week with half day Fridays year round!

About Makers

At Shop Makers, we're redefining retail by offering a curated experience of the finest locally crafted, handmade goods. With 27 locations across BC, Alberta, Saskatchewan, Manitoba, and Ontario, and our first US location in Seattle, we are proud to be Canada's largest retailer of handmade & local products. Our mission is simple yet bold: empower local artisans by giving them a platform to grow. We believe in nurturing community, sustainability, and creativity, and that starts with our people.

Why this Role Matters

The Talent & Recruitment Coordinator plays a critical role in helping Shop Makers attract, hire, and retain exceptional team members across our growing retail network and support teams.

This role is responsible for managing the full-cycle recruitment process, creating an outstanding candidate experience, and ensuring hiring practices are efficient, equitable, and aligned with company values. Success in this role comes from building strong talent pipelines, reducing time-to-fill for key positions, improving hiring processes, and ensuring every hiring decision supports the long-term success of our teams.

The ideal candidate is highly organized, data-driven, and passionate about connecting great people with meaningful opportunities. They are comfortable managing multiple openings simultaneously, partnering with hiring managers, and continuously improving recruitment processes as the company grows.

Key Responsibilities

Talent Acquisition & Recruitment

• Manage full-cycle recruitment for retail, leadership, and support office positions across Shop Makers (in Canada and the U.S).
• Partner with hiring managers to understand hiring needs, role requirements, and ideal candidate profiles.
• Develop and maintain candidate pipelines through job boards, networking, referrals, community outreach, and proactive sourcing.
• Conduct resume screening, phone interviews, and candidate assessments to identify qualified talent.
• Coordinate and schedule interviews, ensuring a positive and professional candidate experience throughout the hiring process.
• Support offer preparation, candidate communication, and pre-employment processes.
• Build and maintain talent pools for frequently hired positions to reduce future time-to-fill.

Hiring Process Optimization

• Identify opportunities to streamline and improve recruitment workflows, tools, templates, and communication processes.
• Maintain consistent interview guides, evaluation tools, and hiring practices across the organization.
• Ensure recruitment processes are scalable and support the company's continued growth.
• Recommend improvements to reduce hiring bottlenecks and increase recruitment efficiency.
• Support the implementation and ongoing optimization of recruitment systems and technology.

Equitable Hiring & Compliance

• Promote fair, consistent, and inclusive hiring practices across all stages of recruitment.
• Ensure hiring decisions are based on job-related criteria and aligned with company policies.
• Support hiring managers in applying structured interview and evaluation practices.
• Maintain recruitment documentation and records in accordance with company standards and applicable legislation.
• Monitor recruitment processes for consistency and identify opportunities to improve equity and accessibility.

Recruitment Analytics & Reporting

• Track and maintain accurate recruitment data, including candidate pipelines, hiring activity, time-to-fill, source effectiveness, and hiring outcomes.
• Prepare regular recruitment reports and dashboards for leadership.
• Analyze recruitment trends and provide recommendations to improve hiring performance.
• Monitor key metrics including time-to-hire, offer acceptance rates, candidate conversion rates, and recruitment source effectiveness.
• Use data to identify hiring challenges and proactively recommend solutions.

Who you are

• Passionate about connecting people with opportunities and creating positive candidate experiences.
• Highly organized, detail-oriented, and able to manage multiple recruitment processes simultaneously.
• A strong communicator who can build trust and credibility with candidates and hiring managers alike.
• Comfortable influencing hiring decisions through data and objective evaluation.
• Process-minded and always looking for ways to improve efficiency and consistency.
• Able to balance speed and quality when recruiting for a growing organization.
• Committed to fair, equitable, and inclusive hiring practices.

Experience & Qualifications

Required

• 2+ years of experience in recruitment, talent acquisition, HR coordination, or a related field.
• Experience managing multiple concurrent job requisitions.
• Experience conducting candidate screening and coordinating interview processes.
• Strong administrative and organizational skills.
• Experience using Applicant Tracking Systems (ATS), HRIS platforms, or recruitment software.
• Strong proficiency with Google Workspace or Microsoft Office.

Nice to have

• Experience recruiting for retail, customer service, leadership, or multi-location environments.
• Experience supporting high-volume recruitment.
• Familiarity with employment standards and recruitment best practices across Canada and the US.
• Experience creating recruitment metrics, dashboards, or reporting.
• Experience with Rippling, Indeed, LinkedIn Recruiter, or similar platforms.

Success in this Role

Within your first year, success in this role may include:

• Reducing average time-to-fill for key retail and leadership positions.
• Building strong talent pipelines for recurring and hard-to-fill roles.
• Improving candidate experience and hiring manager satisfaction.
• Establishing consistent, structured hiring practices across the organization.
• Delivering accurate recruitment reporting and actionable hiring insights.
• Supporting the continued growth of Shop Makers through exceptional hiring outcomes.

**Please note: Occasional travel may be required to support recruitment events, store openings, or other in-person events.

Sound Like You? Apply Now!

When applying, please include a cover letter with your resume

While related experience is important, we have built a strong and supportive culture at Makers, and want to ensure all our team members share the same vision and goals. Tell us a bit about yourself; what you enjoy doing for fun, your passions, and what excites you about joining Shop Makers. We'd love to hear why shopping local and empowering artisans matters to you, and what supporting the handmade community means in your life.

To get inspired, check us out at shopmakers.ca or on Instagram @shopmakers.ca.

We sincerely thank everyone who applies to join Makers. While we may not be able to respond to each applicant due to capacity, please know we truly value the time and interest you put into connecting with us. Our hiring decisions are based on qualifications, merit, and business needs, and we are committed to developing, retaining, and celebrating our teammates.

At Makers, we foster a culture of inclusion and respect and are dedicated to providing accessible employment practices in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs known.

Please apply at:
https://isarta.com/jobs/?utm_source=IND&job=120641