Talent.com
MPS - West Broadway
Customer Service & Office Operations CoordinatorMPS - West Broadway • Vancouver, British Columbia, Canada
Customer Service & Office Operations Coordinator

Customer Service & Office Operations Coordinator

MPS - West Broadway • Vancouver, British Columbia, Canada
13 hours ago
Salary
CA$48,500.00 yearly
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description
West Broadway | Vancouver, BC$48,500 per year | Full-Time | In-Office Monday-Friday | 8:15 am – 5:00 pm
About Us:For more than 40 years, MPS Executive Suites has provided professional office space, meeting facilities, virtual office services, and administrative support to businesses of every size. Today, we proudly support more than 200 clients representing virtually every industry imaginable.
Our team often says that one year at MPS feels like three years anywhere else because of the incredible variety of businesses, industries, and experiences you'll encounter. If you enjoy learning, thrive on variety, and want to build valuable business skills, you'll never stop growing here.
About the Role:As our Customer Service & Office Operations Coordinator, you'll be the first impression of MPS while helping keep our busy business centre running smoothly every day. You'll work closely with the Marketing Coordinator, Community Manager, and Owner & General Manager, providing administrative, operational, and project support while helping deliver an exceptional experience for every client.
We're looking for someone who is passionate about helping people. Making someone's day easier isn't just part of the job—it's what energizes you.
You'll thrive in this role if you have a growth mindset, enjoy learning, naturally take initiative, stay calm when things get busy, love being organized, take pride in solving problems, and are committed to delivering exceptional customer service.
If you're the kind of person who notices what needs to be done without being asked and enjoys being an important part of a collaborative team, we'd love to hear from you.
What You'll Do:
  • Provide administrative, operational, and project support to the Marketing Coordinator, Community Manager, and Owner & General Manager.
  • Welcome clients and visitors with professionalism, warmth, and confidence.
  • Manage a busy multi-line telephone system while delivering exceptional customer service.
  • Support more than 250 business clients with a wide variety of reception and administrative services.
  • Coordinate meeting room bookings, mail, courier services, and virtual office requests.
  • Prepare documents, scan, print, proofread, and provide general administrative support.
  • Assist with marketing, client service, and office initiatives as required.
  • Look for opportunities to improve processes, increase efficiency, and enhance the overall client experience.

Required Qualifications:
  • A minimum of 1–2 years' experience in a professional office environment where managing a busy multi-line telephone system was a significant part of your role.
  • Exceptional verbal and written communication skills, including excellent spelling and grammar.
  • Outstanding organizational skills with meticulous attention to detail.
  • Confidence using Microsoft 365 and the ability to learn new software quickly.
  • The ability to manage competing priorities while maintaining professionalism, accuracy, and a positive attitude.
  • A proactive, solutions-focused approach and the confidence to work independently while contributing to a collaborative team.

Please note: This role requires previous experience in a professional office environment, including managing a busy multi-line telephone system, handling administrative tasks, and supporting clients in a fast-paced office setting. Candidates with recent experience in similar office-based administrative or reception roles will be the strongest fit.
Compensation & Benefits:
  • $48,500 per year ($24.05 per hour), based on a permanent full-time 38.75-hour work week.
  • Monday to Friday In-Office | 8:15 am – 5:00 pm (no evenings or weekends).
  • Extended health benefits after three months.
  • Conveniently located with easy access to public transit.
  • Supportive, collaborative, and professional team environment.
  • Long-term, stable employment with an established local business.
  • Opportunities to learn, grow, and take on new responsibilities.
Ready to Apply?
If you're looking for more than just your next job and want to build a career in a professional office where your contributions truly matter, we'd love to hear from you.
Please submit your resume and a brief cover letter telling us why you'd be a great fit for the MPS team. We'd also love to see your personality! Feel free to surprise us with something that helps us get to know you better, whether that's a short video, a creative introduction, an example of your work, or another idea that reflects who you are.



    About MPS - West Broadway:

    MPS Executive Suites is a professional business centre with full time support services located in the heart of Vancouver’s West Broadway block. Our Team provides a full range of on-site and virtual office services to corporate organizations, small businesses, individuals and non-profit associations. From startup concepts to national organizations, we work with them all.

    Create a job alert for this search

    Customer Service & Office Operations Coordinator • Vancouver, British Columbia, Canada

    Similar jobs

    Delta Home Office Event Coordinator

    FYidoctorsDelta, Metro Vancouver Regional District, CA
    Remote
    Part-time

    Support Delta's culture as a Part-Time Facility and Events Coordinator at our Home Office, focusing on creating an engaging work environment for all team members.Your role involves organization and... Show more

     • Promoted

    Service Coordinator

    Critical Environment TechnologiesDelta, Metro Vancouver Regional District, CA
    Full-time

    As the largest independent commercial gas detection manufacturer in North America, Critical Environment Technologies (CET) designs, manufactures & services of gas detection and indoor air quality s... Show more

     • Promoted

    Purchasing Coordinator

    The University of British ColumbiaVancouver, Metro Vancouver Regional District, CA
    Permanent

    Staff - Union Job Category CUPE 116.Salaried — Purchase Records Clerk‑F/S.Job Title: Purchasing Coordinator.Department: Procurement | Finance | Student Housing and Community Services.Posting End Da... Show more

     • Promoted

    Burnaby Service Coordinator for Electrical Operations

    HouleBurnaby, Metro Vancouver Regional District, CA
    Full-time

    Become a key player in Burnaby as a Service Coordinator for Electrical Operations.Deliver outstanding administrative support and customer service to enhance team efficiency and client relations.You... Show more

     • Promoted

    Reception and Operations Administrator Role

    Westland Insurance Group Ltd.Surrey, Metro Vancouver Regional District, CA
    Full-time

    Support Westland Insurance as a Senior Office Services Administrator in Surrey, BC, and impact our organization beyond the front desk.This position integrates reception coverage with vital operatio... Show more

     • Promoted

    Office Operations Coordinator with MPS

    Mps---West-BroadwayVancouver, Metro Vancouver Regional District, CA
    Full-time

    Join MPS Executive Suites as an Office Operations Coordinator and create exceptional experiences for clients every day.Thrive in a collaborative environment that values initiative and organization.... Show more

     • Promoted

    Operations Coordinator

    LUG Sports GroupVancouver, Metro Vancouver Regional District, CA
    Full-time

    It’s a simple statement that means so much to thousands of LUG Athletes playing in our recreational sports leagues across North America.LUG started as a way for young adults to keep playing the spo... Show more

     • Promoted

    Client Services Coordinator

    Avison YoungVancouver, Metro Vancouver Regional District, CA
    Full-time

    You are a high achiever looking to thrive in a fast-paced environment.You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals.You can communica... Show more

     • Promoted

    Customer Service Coordinator Role at KWE

    Kintetsu World ExpressDelta, Metro Vancouver Regional District, CA
    Full-time

    Drive customer satisfaction as a Customer Service Coordinator at KWE.Address key inquiries, coordinate shipments, and maintain relationships in a supportive hybrid work format.As part of KWE's Air ... Show more

     • Promoted

    Operations Coordinator

    CDW CanadaVancouver, Metro Vancouver Regional District, CA
    Full-time

    At CDW, we make it happen, together.Trust, connection, and commitment are at the heart of how we work together to deliver for our customers.It’s why we’re coworkers, not just employees.Coworkers wh... Show more

     • Promoted

    Service Coordinator

    Kadant Carmanah DesignSurrey, Metro Vancouver Regional District, CA
    Full-time

    Become part of a respectful, innovative, and winning team that plays a critical role in the growing oriented strand board (OSB) and engineered wood products market.Recognized globally as a leader i... Show more

     • Promoted

    Office & Accounting Coordinator

    Riverwest RealtyRichmond, Metro Vancouver Regional District, CA
    Full-time

    Riverwest Realty is a fully licensed Strata and Rental Brokerage based in Richmond, BC.For over 20 years, we’ve supported property owners across the Lower Mainland with hands‑on, responsive managem... Show more

     • Promoted

    HR Operations & Records Coordinator

    International Specialized Hospital of UgandaVancouver, Metro Vancouver Regional District, CA
    Full-time

    A healthcare organization in Vancouver is seeking a dynamic and detail-oriented HR Assistant to support the human resources department.The role involves maintaining employee records, coordinating r... Show more

     • Promoted

    Senior Facilities Services Coordinator

    STICA STEMCELL Technologies Canada Inc.Vancouver, Metro Vancouver Regional District, CA
    Full-time

    STEMCELL Technologies is looking for a Senior Facilities Services Coordinator to manage a rapidly expanding number of internal requests supporting day-to-day operations as part of the Facilities Op... Show more

     • Promoted

    Operations Coordinator

    Oldcastle APGRichmond, Metro Vancouver Regional District, CA
    Full-time

    This position will perform general administrative duties for the department it is assigned to.This individual will perform routine clerical functions and may support more than one department simult... Show more

     • Promoted

    Reception and Office Coordinator Role

    Ph7-Technologies-Inc.Burnaby, Metro Vancouver Regional District, CA
    Full-time

    Enhance office operations at pH7 Technologies as an Office Coordinator in South Burnaby, BC.Your role will focus on reception, office management, and logistics support, essential for our sustainabi... Show more

     • Promoted

    Front Desk and Office Coordinator

    Warrington PCI ManagementVancouver, Metro Vancouver Regional District, CA
    Full-time

    Front Desk and Office Coordinator.Front Desk and Office Coordinator.Warrington PCI Management provided pay range.This range is provided by Warrington PCI Management.Your actual pay will be based on... Show more

     • Promoted

    Remote Revenue Operations Coordinator Canada

    JobgetherVancouver, Metro Vancouver Regional District, CA
    Remote
    Full-time

    Join a growing commercial organization as a Remote Revenue Operations Coordinator based in Canada.Drive efficiency in sales processes and improve CRM workflows to support revenue growth.This key ro... Show more

     • Promoted

    Service Coordinator

    Overhead Door CorporationDelta, Metro Vancouver Regional District, CA
    Full-time +1

    We have an immediate opening for a Service Coordinator in our Vancouver/Delta Branch.Reporting to the Branch Office Supervisor, the Service Coordinator is vital to our everyday operations, and they... Show more

     • Promoted

    Office & Admin Coordinator (On-site)

    Daiya Foods IncBurnaby, Metro Vancouver Regional District, CA
    Permanent

    Welcome to Daiya Foods, where we are the creators of a revolutionary cheese alternative that tastes, shreds, melts and stretches like traditional cheese.Today, as plant-based food grows in populari... Show more