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Activate Games
Activate Team Lead in HalifaxActivate Games • Dartmouth, NS, Canada
Activate Team Lead in Halifax

Activate Team Lead in Halifax

Activate Games • Dartmouth, NS, Canada
14 days ago
Job type
  • Full-time
Job description
Join Activate in Halifax as a team lead, enhancing the customer experience through leadership and operational oversight in a unique setting. This full-time role at Dartmouth Crossing focuses on fostering a supportive environment for both staff and customers. You will lead a team of Game Facilitators, ensuring challenges are met with enthusiasm. Proficient problem-solving skills will be crucial when handling customer escalations and technical issues. Key Responsibilities: • Manage daily operations for optimal customer experience • Train and mentor new employees on service standards • Resolve customer complaints swiftly and escalate as needed • Communicate facility updates clearly to the team • Assist with inventory management and maintenance tasks Requirements: • 1-2 years of previous leadership experience • Flexible availability for various shifts • Strong proficiency in MS Office and customer relations • Experience overseeing teams of 10+ is a plus • Skilled in maintenance and troubleshooting tools Leverage your leadership abilities in customer service and operations to make a significant impact at Activate in Halifax. #J-18808-Ljbffr
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Activate Team Lead in Halifax • Dartmouth, NS, Canada

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