Axonify is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution. By unifying learning execution and insights capabilities Axonify drives real business impacts for the worlds largest frontline organizations across retail grocery healthcare and financial services.
More than 4 million employees across 160 countries rely on Axonify today. Its an exciting time to join as we transform the company and build whats next.
Were a team that thinks deeply moves with intention and embraces new ideas. We learn quickly keep a sharp focus on real-world impact and take meaningful action to drive progress. And we do it as one team with openness creativity and a shared drive to keep pushing whats possible.
The Role
The Marketplace Operations & Content Specialist keeps the Axonify Marketplace and Content Studio running smoothly while creating and maintaining high-value learning content. This role blends operational ownership with hands-on content development. It owns the full content lifecycle from researching source material and building engaging media to fulfilling customer orders and refining the delivery pipeline. Thriving on variety it balances exceptional customer service with the accuracy of our content library driven by a constant push to improve processes and learn something new.
This is a temporary 8-month contract position.What Youll Build
Marketplace Operations & Fulfillment- Primary owner of maintaining and managing the Axonify Content Marketplace website using Squarespace
- Primary owner of Marketplace content order fulfillment ensuring timely provisioning and setup for customers
- Manage the Content Studio setup configuration and maintenance processes including internal reporting on studio activity
- Monitor customer and co-workers feedback channels and respond to questions or comments regarding Axonify content
- Own the execution of the Marketplace content gap analysis and assist in creating content performance reports aligned to organizationally defined target audiences
- Perform regular data-driven audits of high-performing Marketplace topics and executes necessary updates to ensure accuracy relevance and compliance
- Collaborate with third-party content providers and internal teams to support revenue initiatives
- Collaborate with internal teams to create engaging consistent Marketplace and Axonify content messaging and materials for internal and external use
- Own the maintenance and accuracy of internal operational documentation process guides content asset trackers and spreadsheets etc.
Content Creation and Management- Research and collect source material necessary for content creation content updates and maintenance projects
- Deliver strategic content development projects by transforming source material into effective content according to the Axonify methodology
- Perform detailed reviews of co-workers content including training plans storyboards videos audio files and job aids to ensure work reflects Axonifys methodology style guide translation requirements and accessibility best practices
Multi-Media Development- Develop video modules using Vyond
- Design and create clear engaging job aids using tools like Canva Illustrator Adobe Photoshop etc.
- Develop and test interactive and effective SCORM modules using Articulate 360
- Maintain licensing library and tracking logs for all graphics images and audio assets
- Ensure all media modules support Axonifys commitment to equity diversity & inclusion and meet accessibility standards
What Youll Bring
- A university degree focused on Writing English or Communications or an equivalent combination of education and experience
- A minimum of 2-4 years of instructional design experience (within a B2B organization is preferred)
- Superior writing editing and communication skills with excellent attention to detail
- Experience designing and developing interactive learning modules and videos using authoring tools such as Vyond Articulate 360 Adobe Premiere Rush Photoshop Illustrator and Canva
- Experience conducting independent research and data analysis to bridge knowledge gaps
- An intermediate knowledge of Microsoft Word PowerPoint and Excel
- Self-starter with the ability to work independently and collaboratively to achieve weekly and quarterly objectives
- Great sense of humor and storytelling skills
Work Location
This role is open to candidates who are located in and authorized to work in Canada with working hours aligned to the
Eastern Time Zone. Strong preference will be given to candidates who are located within a commutable distance of our
Waterloo office.
For our hybrid employees we embrace a hybrid-flexible work environment. Most days you choose the location that best supports your workyour home office or our Waterloo or Toronto offices. On Wednesdays Axonifers within commuting distance come together for Work from Work Wednesdaysa day designed for collaboration connection and meaningful in-person moments.
Whether you are working remotely or in a hybrid environment at Axonify you will have the tools resources and support you need to succeed.
What Youll Love About Axonify:
We offer a comprehensive total rewards package designed to support your wellbeing growth and overall success. Heres what you can expect:
Competitive Compensation: The estimated base salary range for this role is:
- $61600 - $77000 - $92400 CAD for candidates based in Canada
This range reflects growth from building capability in the role to fully excelling over time with most new hires joining near the midpoint. Actual salaries may vary within the range or above or below it based on factors such as experience skills location and business needs.
Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing.
Time Off: 4 weeks of vacation 7 Life Care Days and a flexible holiday program to choose the religious spiritual and cultural holidays that matter most to you.
Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
Family & Future Support: Parental top-up New Parent Days and matched retirement savings for a secure future.
Growth & Learning: Professional Development Budget to learn new skills and grow your craft.
Community Impact: Paid Volunteer Time to give back to the causes that matter to you.
In-Office Connection: Tasty Tuesdays in the office every other week because good food brings people together.
AI at Axonify
We believe AI should help people do their best work not replace the human judgment creativity and connection that make us who we are. AI is a tool we use to learn fast elevate our craft and focus on the work that truly creates impact. That shows up in our hiring process too.
We use AI-assisted tools to create a smoother more organized and ultimately more human candidate experience. These tools allow our team to spend more time on real conversations and thoughtful decision-making the things that matter.
What AI doesnt do at Axonify is make hiring decisions. Every decision is made by real people using real judgment and grounded in our values.
Heres what that means for you as a candidate:- Feel free to use AI to support your thinking - not replace it. We use AI to learn and level up and you can too.
- Be open about how you use AI if asked. Transparency helps us understand your process and how you approach problem-solving.
- Stay authentic. Were hiring people not prompts your ideas your experiences and your voice are what matter.
Diversity & Accessibility
We believe our teams unique experiences backgrounds cultures beliefs and abilities add richness to our culture and depth to our ideas. Our commitment to diversity and inclusion creates an environment that supports empowers and delivers a sense of belonging for all team members.
We want to remove any barriers that may limit you from joining Axonify. Email
to let us know how we can support you with reasonable accommodations throughout the candidate journey.
Whats Next
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us.
Learn more about Axonify at
Experience:IC
Employment Type : Contract
Experience: years
Vacancy: 1
Monthly Salary Salary: 61600 - 92400
