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Bass Pro Shops
Home & Gift Team LeadBass Pro Shops • Calgary, Alberta, Canada
Home & Gift Team Lead

Home & Gift Team Lead

Bass Pro Shops • Calgary, Alberta, Canada
14 days ago
Job type
  • Full-time
Job description

Summary:

Reporting to the Retail Manager - Softlines the Home & Gift Team Lead is responsible for overseeing the successful day to day operation of a retail store department.

Responsibilities:

  • Provide supervision and leadership to the team members of the department in partnership with the manager
  • Delegate tasks and work assignment to team members by giving clear and concise direction and follow up to ensure proper execution
  • Foster the growth and development of team members by training various standard operating procedures and processes
  • Ensure team members follow all standard operating procedures and systems processes following up to provide correction and guidance when needed and reporting violations to the manager
  • Perform administrative tasks related to their assigned department
  • Provide legendary customer service by identifying and evaluating customers needs and making product recommendations based off this analysis
  • Promote company programs to team members and customers
  • Maintain visual presentation standards including in-store signage merchandise recovering/front facing restocking remerchandising dusting and vacuuming sales floor as needed
  • Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
  • Assist in other areas of the store when business needs dictate

Qualifications:

  • Two or more years of supervisory experience in a sales or service environment is preferred
  • Open availability this position will be required to work store opening and closing shifts as well as on weekends
  • High school diploma or equivalent is preferred
  • Ability to evaluate customers needs and make recommendations based on needs
  • Ability to provide superior customer service and exceed customers expectations
  • Ability to use good judgment and logic
  • Experience in a related field or outdoor lifestyle
  • Knowledge of Bass Pro Shops & Cabelas specific products is an asset




Bass Pro Shops & Cabelas welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

  • Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!
  • Fun work environment
  • Competitive wages
  • Excellent benefits
  • Unlimited career advancement opportunities
  • Bass Pro Cares Fund


Bass Pro Shops

Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Home & Gift Team Lead • Calgary, Alberta, Canada

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