Branch Manager, Registries

We’re searching for a Branch Manager, Registries. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for a Branch Manager, Registries in Calgary, AB at our Registries Direct office. Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work‑related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences. Discover What’s Possible, With Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we’re inviting amazing people like you to join us. As a Branch Manager, Registries, you’ll lead a high‑performing team while overseeing the daily operations of the branch. You’ll deliver an exceptional client experience, drive business growth, develop your team, and ensure operational excellence, all while representing Westland’s values in the communities we serve. Interested in learning more?

Why You’ll Love Westland

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why We’ll Love You

• You have 5+ years of registry experience combined with 3–5 years of leadership or management experience
• You’re a proven leader with a track record of achieving sales, growth, and retention targets while developing engaged, high‑performing teams
• You have advanced knowledge of registry products and services, along with a Level 3 Registry Clerk Certification from the Association of Alberta Registry Agents
• You’re confident using operational data and key performance indicators to make informed business decisions and improve branch performance
• You build strong relationships through exceptional communication, collaboration, and a client‑first approach while leading through change with resilience and accountability

Once Here, You’ll

• Lead the day‑to‑day operations of the branch, ensuring an exceptional client experience while achieving revenue, retention, profitability, and customer satisfaction targets
• Recruit, coach, develop, and inspire your team through regular performance conversations, employee engagement, and talent development initiatives
• Monitor branch performance by preparing and presenting key performance reports, making recommendations that support company goals and operational excellence
• Manage branch financial performance, including payroll margins, salary budgets, accounts receivable, and new sales initiatives
• Collaborate with regional leadership, Service Alberta, government partners, and other business leaders to ensure compliance, operational consistency, and continued business success

Want to get to know each other better? Send your resume our way. You belong here. We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open‑minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation. At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability‑related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability‑related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca

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