Awake Overnight (AON) Youth and Family Support Practitioner – Passages

The Position

– Awake Overnight (AON) Youth and Family Support Practitioner

Contract August 2026 – September 2027, 0.8 FTE, Friday – Monday; 11pm – 7am.

Youth and Family Support Practitioners will assume responsibility for the management of individual youth cases at the Passages Program. Enviros Programs provide trauma informed, culturally aware and inclusive environments that support youth who are unable to live at home or in family-based care. Practitioners will facilitate day-to-day care of the youth including but not limited to; creating a safe and welcoming environment, building trust and rapport with youth, ensuring the home is well kept, providing meals, etc. Develop and maintaining successful relationships with the you, collaborating with coworkers, external families and other case related professionals is highly important. Documentation is another key component, and detailed, accurate records and reports are maintained.

The Youth and Family Support Practitioner must follow and actively support all Enviros’ policies and procedures, health and safety protocols, legislative protocols and provide support as needed so that accreditation standards are met.

Competencies

· Communication: able to communicate clearly and tactfully to all levels of the organization, external professionals and other youth supports in a way that builds rapport and trust using a variety of communication mediums

· Adaptability: adapts to changing departmental and organizational needs and a variety of situations and distractions that arise regularly; and supports the cultivation of a work environment that can manage change well

· Decision Making: uses strong critical thinking with principle-based processing tomake timely, informed decisions that enhance the quality of Program service delivery and improve systems

· Collaboration: able to work effectively with all departments, programs, external professionals and other youth supports as well as principle-based processes that includes a diverse group of people; promotes cooperation and commitment to achieve goals; and fosters a positive and inclusive work environment

· Initiative: acts confidently in taking initiative and solving problems and empowers others to do

the same; able to effectively manage time with strong organizational skills to meet all job requirements successfully

· Learning: proactively identifies ways for self-improvement and development, and fully supports the growth and development in all staff with culturally aware, strengths based and individualized planning.

Potential Risks

All programs within Enviros provide services to persons served who may be described as “person at risk” or “a vulnerable person”. As a result of the situations persons served may have experienced, there may be situations within our programs where person served may become aggressive, violent or lose control of their behaviours, demonstrating at risk behaviours. For all programs, Enviros has protocols to mitigate these risks including providing support and training to assist agency personnel in working through at-risk persons served.

Employees must be aware of the potential and inherent risks associated with Enviros programs and this role within the agency including but not limited to physical and/or mental harm.

Qualifications/Experience

Education and Experience

· Diploma / Undergraduate Degree in Human Services.

· Experience with trauma informed, cultural awareness, and strength-based practice.

· Experience working in Group Care programs.

· Recreational programming experience is an asset.

Other Qualifications

· Current Standard First Aid and CPR C (emergency first aid will not be accepted).

· Current Criminal Record Check with a Vulnerable Sectors Designation (must have been completed in the past 6 months)

· Current Intervention Record Check (must have been completed in the past 6 months). *Current wait times for new applicants is 30 business days. Applicants are encouraged to apply prior to the interview process.

· Valid Class 5 driver’s license (Class 5 GDL will not be accepted) with a clear driving record.

· ASIST Training is an asset.

· Therapeutic Crisis Intervention (TCI) Training is an Asset

Perks

In addition to becoming a part of a challenging and creative work environment, Enviros also offers:

· Competitive Salary

· Benefits Program

· Comprehensive Training Program

· Work Wellness Program